who can start providing leadership Transportation team. Typical responsibilities will include: Quickly understand the business issues and challenges of delivery operations; identify strengths/weaknesses and suggest areas for improvement Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting … for improving Customer Experience. Deep dive and acquire an extensive knowledge of emerging industry practices and apply when solving business problems. Design, develop, pilot & rollout enterprise wide programs around performanceimprovement, cycle time improvement for returns, delivery experience, financial auditing, identification of alternate delivery services etc., Additional responsibilities may include: Developing standard operating procedures. Direct accountability for … Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. BASIC QUALIFICATIONS - 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights More ❯
Posted Monday 2 June 2025 at 00:00 Expires Sunday 15 June 2025 at 23:59 Thalia Waste Management is recruiting for a Data Analyst to support performance reporting and continuous improvement across our Isle of Wight operations. This role is responsible for collecting, validating, analysing, and presenting data to support the delivery of contract objectives and compliance … Recovery Park, Forest road, PO303 5YS Key Responsibilities: Support the collection, validation, and presentation of operational data using spreadsheets, databases, and reporting systems. Ensure the accuracy and quality of performance data to meet internal and external reporting requirements. Analyse performance trends and identify areas for improvement, providing reports to managers and other stakeholders. Support statutory and contractual … reporting, including key performance indicators (KPIs) and service compliance. Work with operational and compliance teams to support performanceimprovement activity. Assist in the preparation of internal reports and dashboards, ensuring data is clearly presented and accessible. Essential Skills and Experience: Strong IT skills, particularly Microsoft Excel (including data handling and presentation). Good analytical and problem-solving More ❯
Come up with corrective and preventive plans for the same. You own and prioritize work allocation based on business needs with a daily/monthly frequency. You lead process improvement projects in the respective teams and convert them into measurable results. You highlight gaps in process to identify areas of improvement in process and share best practices. You … and mentor new hires by creating launch plans. You assign appropriate challenging work to employees to develop & prepare them for larger roles. You are able to create and implement performanceimprovement plans for your team members. With top performers, you are able to identify and work with them for talent development. Key job responsibilities Manage a Team of … 10+ and will be responsible for team output and working with stakeholders in ensuring a seamless delivery Work with the team in setting up goals and tracking their performance periodically and set remediation as necessary. Assess risks that may impede the team or deliverables; plan and work with leadership on mitigations BASIC QUALIFICATIONS - 2+ years of team management experience More ❯
focused Service Delivery Manager to ensure the seamless delivery of services to our clients. In this key role, you will be responsible for maintaining strong customer relationships, managing service performance, and ensuring contractual commitments are consistently met. Working closely with internal teams and stakeholders, you will oversee day-to-day service operations, proactively address issues, and drive continuous improvement … services, managing incidents, requests, and changes in line with agreed SLAs. Build and maintain strong relationships with clients, understanding their business needs and priorities. Conduct regular service reviews, producing performance reports and identifying areas for improvement. Collaborate with internal teams to resolve escalations quickly and effectively. Ensure compliance with contractual obligations and industry standards. Lead continuous improvement initiatives … to manage multiple priorities in a fast paced environment. Strong analytical and problem-solving skills, with a proactive approach to issue resolution. Experience with service reporting, KPI tracking, and performance improvement. Competence in interpreting and managing service contracts and SLAs. Familiarity with ITSM tools, ServiceNow or Halo PSA Ability to lead, motivate, and develop team members. More ❯