4 of 4 Performance Management Jobs in Farnborough

ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance: Ensure that More ❯

as knowledge across one or multiple vertical industries such as Manufacturing, Aerospace, Steel, Glass, Oil & Gas. Job Responsibilities - Overall responsibility and accountability for QiO customer service delivery. - Ensure the management of service delivery processes, across key functional areas: 1. Pre-Sales Accelerator 2. Engineering 3. Common Services 4. Project management 5. Data science - Manage a team: performance management and interpersonal communication duties. - Collaborate with senior staff to meet deliverables timeframe. - Provide regular progress, roadblock, and opportunity reports to senior management. - Ensure customer issues, communications, workshops are planned and managed. - Work with delivery partners and partner ecosystem. Job Requirements Minimum: BSc/BEng in Engineering or Computer Science. Preferred: An advanced degree in Engineering and knowledge … and sustainability for the global industrial sector. Invested over 100+ person years in building world leading AI driven, Industrial IoT suite of augmented analytics applications. A strong founder and management team with deep experience and expertise in IoT, Industrial and software sectors. Operations across Europe, USA, and India. QiO Foresight suite of products delivers augmented analytics support to the More ❯

systems, including but not limited to: Arbor (MIS) – data accuracy, attendance, census, reports, permissions, third-party integrations CPOMS – safeguarding and pastoral oversight, access, support and reporting BlueSky – staff CPD, performance management, and whole-school training tracking Survey tools – such as Teacher Tapp, parental feedback, and internal audits Internal tracking tools – such as EHCP provision maps, intervention spreadsheets and More ❯

Job Title: Consultant - eCommerce Corporate Client Engagement Location: Hybrid/Farnborough Salary : Competitive + Performance based bonus Job type : Full time, Permanent Working Hours: 40 Hours Per Week, Monday to Friday Application Deadline: 29th August 2025 About Us: The Retail Performance Company is the consulting firm for the entire journey towards a customer-oriented transformation: from customer-centric … strategy, through customer experience design, data analytics, to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. The Opportunity: We are seeking … opportunities, wider campaign focus and customer & market demand. Drive initiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decisions Project Management of actionable recommendations, implementation plans, ecommerce roll-out projects, and change management activities Project Management for the delivery of the Central Fulfilment Model Prepare process documentation, reports More ❯