Performance Management Jobs in Guildford

2 of 2 Performance Management Jobs in Guildford

Helpdesk Manager

guildford, south east england, united kingdom
CBW Staffing Solutions Ltd
week Office based Occasional travel to Uxbridge We are seeking a proactive and experienced Contracts and Helpdesk Manager to oversee the operational delivery and performance of the contract, while managing an efficient and client-focused helpdesk function. This role combines contract oversight, service excellence, CAFM system management, and … leadership of a helpdesk team to ensure all reactive and planned works are delivered to the highest standards. knowledge of contracts management essential inc RAMS and PTW. Responsibilities: Manage the CAFM system including creating and uploading PPM planners, facilitating changes to PPM tasks on the system and approve any … for assets, PPM schedules, reactive jobs, and documentation. Manage subcontractors including booking in works, uploading paperwork, ensuring RAMs are correct and in place. Line management of the Helpdesk Team, including objective setting, performance management and development. Monitoring the Facilities Helpdesk email inbox. Raising purchasing orders and placing More ❯
Posted:

IT Service Continuity Product Manager

Guildford, Surrey, United Kingdom
Hybrid / WFH Options
Allianz Popular SL
to further enhance Allianz's ability to recover. Reporting into the Head of IT Product - Core IT services and own the IT Service Continuity Management (ITSCM) function within Allianz UK IT. Salary Information Pay: Circa £82,000 per year. Pay is based on relevant experience, skills for the role … industry trends and advise on opportunities or threats within the continuity space. Where relevant, act as sponsor or key project stakeholder for ITSC implementations. Management activities Set the short- and long-term priorities for the IT Service Continuity within the UK in conjunction with relevant stakeholders. Manage governance of … new technologies to improve business resilience. Own the resolution of test defects and apply lessons learned. Common Activities Recruit staff as needed and maintain performance management and development procedures. Monitor and report on the IT budget and service delivery. Partner with colleagues across various functions to deliver ITSC More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: