1 of 1 Performance Management Jobs in Leatherhead

s leading technology vendors and have earned global acclaim. We're looking for someone who is passionate about IT and eager to grow their expertise in Microsoft 365, Device Management (iPhones), Windows Desktop and Laptop Support, including Build and Deployment. This role is a perfect match for individuals with 1-2 years of experience or those keen to embark … on their IT support career, backed by a keen interest in IT and a desire to explore a career in IT. Key Responsibilities: Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary solutions when necessary, and escalating complex issues. Customer … ensuring customers are updated throughout the resolution process. Comfortable with supporting all levels of staff up to and including C level staff such as CEO/CFO Asset Lifecycle Management: Maintain an accurate inventory of IT assets, including hardware, software, licenses, and warranties, to ensure optimal asset performance throughout their lifecycle. Specifying and obtaining quotes for hardware and More ❯