1 of 1 Performance Management Jobs in Liss

Main Responsibilities for the successful Tech Manager: Lead and manage a team of technicians on a day-to-day basis, including workload planning, scheduling, performance management, and maintaining consistently high standards of service delivery. Oversee and support client IT environments, including hardware, software, servers, and network infrastructure, ensuring … senior technical escalation point for complex issues raised by both clients and internal technicians, ensuring timely and effective resolution. Monitor departmental performance against agreed KPIs, producing regular reports and insights to support continuous improvement. Stay current with emerging technologies, industry trends, and best practices, providing training, mentoring, and technical ...