Service Delivery Manager
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Salisbury, Wiltshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £60,000 - £67,000 per annum
joining the business at an exciting time as they are in the very early stages of their transformation. You will oversee management of the service desk team and function, including recruitment, training and performance management. As well as monitoringand maintaining SLAs and KPIs, you will co-ordinate Major … experience as a Service Delivery Manager (we are flexible on whether that is within an enterprise environment of SME), with knowledge of IT Service Management lifecycle stages demonstrated through your experience. As well as knowledge and experience of implementing, managing and improving IT Service Management processes following ITIL. ...