Performance Management Jobs in Wigan

2 of 2 Performance Management Jobs in Wigan

Customer Success Director

Wigan, Lancashire, United Kingdom
Evolve Business Group
of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … thinker with strong commercial acumen, outstanding relationship management skills, and a deep understanding of the facilities management or related industries. Key Accountabilities Client & Account Management Serve as the main point of contact for assigned accounts, fostering long-term relationships based on trust and mutual success. Build and … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Customer Success Director

Wigan, Greater Manchester, United Kingdom
Evolve Business Group
of key client accounts acting as the primary liaison between the client and internal teams. They are responsible for ensuring exceptional service delivery, driving performance improvements, managing contractual obligations, and identifying opportunities to grow the relationship and expand service offerings. This is a senior leadership role requiring a strategic … thinker with strong commercial acumen, outstanding relationship management skills, and a deep understanding of the facilities management or related industries. Key Accountabilities Client & Account Management Serve as the main point of contact for assigned accounts, fostering long-term relationships based on trust and mutual success. Build and … with key client stakeholders and decision-makers. Ensure all client expectations are met or exceeded through proactive account oversight and issue resolution. Strategic Planning & Performance Develop and implement account strategies aligned with client goals and business objectives. Oversee performance reporting and use data insights to drive service improvements More ❯
Employment Type: Permanent
Posted: