Principal Process and PerformanceManager - S2C/CLM Location: Hybrid - Aldermaston/Paddington (2 days per week onsite, some flexibility for meetings) Contract: 11 months Rate: £70 - £81 per hour (Umbrella) IR35: Outside IR35 Are you an experienced product or process leader with a proven track record in transforming procurement and contract management processes? This is an exciting …/Comms - to deliver impactful solutions. Conduct and analyse user research and usability testing, applying UX and user-centred design principles. Define, monitor, and report KPIs to measure adoption, performance, and compliance. Provide practical contract management expertise, including NEC3/4 contracts, PA23 frameworks, and CCS frameworks. Support transformation programmes with content strategies, guided journeys, and knowledge management initiatives. … About You 5+ years' experience as a Product Owner, Product Manager, or Process Lead in transformation programmes, ideally with exposure to digital or SaaS systems. Deep understanding of S2C and CLM processes, contract management, and UX/user-centred design. Strong stakeholder engagement skills, able to influence across all levels of the organisation. Experience in construction, infrastructure, public sector More ❯
000+ employees and be part of reshaping the labour market and becoming the worlds leading job platform. Job Description Join our team and youll be responsible for driving the performance of our UK marketplaces . Working in the Marketing department, you will play a key role in shaping and executing our market strategy turning insights into actionable plans that … drive growth, optimise performance, and strengthen our market positioning across regions.You will play a vital role as we reimagine the labour market to make it work for everybody. Your responsibilities: Balance supply and demand in our UK job marketplace, ensuring employers get the right candidates and candidates find the right jobs Develop and implement steering strategies and solutions in … insights into concrete steering actions In close collaboration with commercial, pricing , sales, marketing and product, you will develop a deep understanding of the market, our product suite, commercial and performance data in order to optimise performance at various levels of granularity Work with Analytics functions to produce and develop insightful and actionable reporting Qualifications 5+ years of professional More ❯
IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We’re looking for … an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. What’s in it for you? c. £60,000 salary + benefits More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
IT Service Delivery Manager | 2 Days in London (3 days WFH) You know what good service looks like. You’ve worked with vendors, wrangled SLAs, and kept delivery on track even when things got messy. Now you're ready for a role where your voice matters, your ideas land, and your leadership drives real change. We’re looking for … an IT Service Delivery Manager to join a growing team that’s serious about service excellence, but not stuck in its ways. You’ll be the bridge between our business and our service providers, making sure what’s promised gets delivered, and what’s delivered keeps improving. What’s in it for you? c. £60,000 salary + benefits More ❯
IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performance monitoring More ❯
IT Operations, Risk & Compliance, and senior stakeholders, you’ll ensure data is accurate, actionable, and aligned to regulatory frameworks. What you’ll be responsible for Develop and maintain service performance reports across Incident, Change, Problem, and Request Fulfilment Monitor SLAs, KPIs, and OLAs to reflect service health and operational commitments Build dashboards and visualisations using tools like Power BI … Excel, and ServiceNow Performance Analytics Analyse service delivery trends to identify recurring issues and improvement opportunities Support service reviews and senior stakeholder meetings with actionable insights Ensure data accuracy and completeness within the ITSM platform (e.g., ServiceNow) Validate and reconcile data for regulatory and audit reporting (PCI DSS, DORA, ACPR, GDPR) Assist in control evidence and audit response materials … points if you have Experience in financial services or regulated industries (banking, fintech, insurance) Familiarity with operational risk reporting or audit processes Understanding of cloud-based service operations and performance monitoring More ❯
to see your impact and unlock incredible career growth opportunities, join us, and build real world value. THE WORK: We're looking for a motivated and meticulous Partner Marketing Manager to join our team. You'll be a key player in our digital marketing efforts, working directly with the Growth Marketing Managers to launch and manage campaigns across various … creative, ad copy, and landing page URLs. Ensure proper tagging and tracking is in place for all campaigns so we can accurately measure performance. Monitor campaigns daily for basic performance and flag any issues to the team. Support A/B testing efforts by setting up different ad variations and tracking their performance. Assist in pulling basic performance … phone stipend Take Care of Yourself R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Generous vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of More ❯