3 of 3 Performance Manager Jobs in the Midlands

Senior CRM Performance Manager Location: Hybrid - 2 days/week in Leicester Salary: Up to £80,000 + 5% bonus The Company A high-growth consumer membership business offering exclusive offers and experiences to key workers across the UK and beyond. With over 4 million active members and 15,000+ brand partnerships across retail, entertainment, and travel, this … business is scaling its CRM capabilities to deliver greater personalisation, engagement, and performance across its customer base. The Senior CRM Performance Manager will sit within the Lifecycle CRM team, owning tactical CRM performance delivery and working closely with commercial, trading, and partnerships teams to align on strategic goals. The Role This is a strategic and hands … on CRM role leading the performance arm of the lifecycle CRM function. You'll represent CRM in daily and weekly trading meetings, feed campaign performance into commercial strategy, and shape tactical execution. With line management responsibilities and close collaboration with stakeholders across trading, commercial, and partnerships, you'll have ownership over CRM-led growth and engagement initiatives. Key More ❯

journey experience for rail passengers across the region? If so, this may be the perfect role for you. West Midlands Rail Executive (WMRE) are looking for a Rail Network Performance Manager to elevate their understanding of how reliably local and regional train services are being delivered to customers, harnessing operational data to drive positive change. Through close collaboration … with train operators and Network Rail, you will use data from various sources to vigilantly monitor the performance of the West Midlands rail network, collating, analysing and reporting on a diverse range of quantitative and qualitative operational and customer data sets. WMRE is the devolved body with responsibility for working with the rail industry and local authority partners to … hand observation to obtain, analyse and report on rail network reliability, punctuality and customer service delivery. Work with train companies and Network Rail to design and implement a collaborative performance improvement approach. Represent rail at Transport for West Midlands multi-modal operational forums. Act as the focal point for train service performance and customer service delivery within the More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Operations Performance Manager - SCM Located: Northampton (Ricoh operate a vibrant working policy giving you flexible hybrid working options) Package: Competitive salary, pension, benefits About Ricoh: Ricoh is a global technology business. As a company born in print … productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To manage Operations procedural governance through operational and SHARE process compliance, including outsourced contract performance reporting, legislative compliance with legalities and commercial governance. Driving operational decision making and performances via specialist SME knowledge of a dedicated area within Operations. This providing specialist support to … the Senior Operations Management Team up to UK board level and the business through cost and contract performance measurements and visibility. To ensure Operations performance measurements are interrogated and reported within agreed timescales Through strategic planning continually develop standard daily and monthly reporting for Operations combining report production with improving the customer experience. To propose and implement operational More ❯