7 of 7 Performance Measurement Jobs in Birmingham

newly established PMO at the heart of one of the UK's most significant infrastructure programmes? If you're passionate about project controls, performance reporting and transforming data into actionable insight, this is an exciting opportunity to play a key role in a major national infrastructure programme while helping … Lead, you'll play a key role in supporting the development and maturity of the PMO, helping to establish robust reporting, performance measurement and governance processes across a complex portfolio of projects. Initially, the role will focus on the development and enhancement of the current reporting suite, creating ...

Summary of Role To analyse financial and operational data to provide actionable insights that drive business performance, optimise service delivery, and support strategic decision-making across the organisation. Bridge the gap between finance, operations, and business units to enhance profitability and operational efficiency. What you will be doing Prepare … analse monthly, quarterly, and annual financial performance reports comparing actual results against budgets and forecasts, identifying variances, trends, and drivers across service lines, business units, and regions. Monitor key financial metrics and analyse operational metrics including service delivery efficiency, utilisation rates, productivity, quality indicators, and customer satisfaction scores. Identify ...

Rourke is recruiting a Project Controls Manager to help establish a new PMO within the Great Grid Partnership in Birmingham. You will lead monthly performance measurement, develop dashboards and governance across a portfolio of major projects, and deliver actionable insights for executive decision-making. Ideal candidates will have ...

Product Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised product backlog and roadmap. Working closely with engineering … commercial, marketing, and customer-facing teams, this role ensures that solutions deliver measurable customer and business value while maintaining high standards of quality, usability, performance, and compliance. The role also leverages AI-enabled capabilities and tools to enhance product outcomes, accelerate discovery, and improve decision-making. This role ...

Join OneAdvanced The Senior Product Manager for Legal is responsible for leading the strategy, delivery, commercial performance, and continuous improvement of multiple products and workflows, with a specific focus on the billing and legal accounts side of the Legal portfolio. The role balances customer needs, business objectives, market opportunities … story definition, and acceptance criteria. Manage and influence a broad stakeholder network across customers, commercial functions, technology teams, partners, and senior leaders. Lead commercial performance management, including pricing, packaging, revenue growth opportunities, adoption, retention, and product profitability. Define and track product, operational, and commercial success metrics, using insights ...

operational leadership of MACS' support services capability. This is a senior leadership role sitting above Team Leads and Support Analysts, accountable for service performance, customer satisfaction, operational excellence and continuous improvement across the support function. You will define how support services are delivered across the business, establishing standards, processes … service management expertise and commercial awareness with a passion for developing high-performing teams and continually improving service delivery. Key Responsibilities Own overall service performance, quality and customer outcomes across all support services. Ensure delivery of contractual commitments, service levels and operational targets. Provide senior oversight of incident, problem ...

summaries. Support the collection and interpretation of qualitative and quantitative evidence. Combine data, lived experience insight and practitioner knowledge to improve understanding of system performance and outcomes. Support the development of common reporting frameworks and shared outcome measures. Ensure data and intelligence inform programme governance, learning cycles and System … developing or implementing Information Sharing Agreements or Data Sharing Agreements. Experience of linked data, integrated datasets or multi-agency intelligence approaches. Experience developing dashboards, performance frameworks or outcomes measurement approaches. Strong understanding of information governance and data protection principles. A strong understanding of the opportunities and challenges associated ...