1 of 1 Performance Measurement Jobs in Jersey

IT Service Manager

Location
Jersey Marine, Wales, United Kingdom
improvements are implemented. Manage change enablement processes, including governance, risk assessment, scheduling, and operational readiness for production releases. Monitor and report on service performance, supplier delivery, operational risks, and improvement initiatives, providing meaningful management information to senior stakeholders. Support operational resilience, business continuity, and disaster recovery activities by maintaining … service desk operations, technology support teams, or multi-supplier service environments. Strong understanding of service reporting, operational controls, risk management, root cause analysis, and performance measurement. Working knowledge of infrastructure, cloud services, networks, applications, end-user technology, and monitoring solutions. Excellent stakeholder management and communication skills, with the ability ...