Performance Measurement Jobs in Salford

1 of 1 Performance Measurement Jobs in Salford

Service Level Management & Insights Lead

Salford, England, United Kingdom
MARKS&SPENCER
member of your household. Competitive holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a wide range of training programmes … current needs of the business Ensure that SLAs, OLAs, and underpinning agreements are established, reviewed, and updated in line with evolving business requirements and service capabilities. Ensure that SLM Performance is periodically reviewed and agreed with D&T Service Providers and D&T Service Assurance Managers. Ensure accurate data collection, analysis, and presentation, translating metrics into actionable insights that … inform decision-making at both operational and strategic levels. Who you are Retail industry experience is an advantage Strong analytical abilities with expertise in data analysis, performance measurement, and metrics-based insights, with an aptitude for translating data into actionable insights. Proven ability in Service Level Management, IT Service Management, or related roles, with demonstrable experience in leading More ❯
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