1 of 1 Performance Metrics Jobs in Basingstoke

DV Cleared Service Delivery Manager (Process Owner)

Hiring Organisation
Experis
Location
Basingstoke, Hampshire, United Kingdom
Employment Type
Contract
Contract Rate
GBP 500 - 600 Daily
Management, ensuring service delivery aligns with SLAs and KPIs. Act as the primary contact for customer queries related to service assets and configurations. Monitor performance metrics, analyse trends, and prepare detailed reports for stakeholders. Manage incident, problem, and change processes following ITIL best practices. Collaborate with internal teams ...