22 of 22 Performance Metrics Jobs in Hampshire

company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy … advisor relations, stakeholder engagement, or a similar relationship-focused role within a complex business environment. Strong understanding of business development processes, deal flow management, performance metrics, and strategic opportunity planning. Exceptional communication, negotiation, and relationship-building skills, with the ability to engage and influence stakeholders at all levels. ...

agency’s teams Ensure all work is delivered with a creative approach and to the highest possible standard and to agreed KPIs Analyse campaign performance to optimise results Reporting Monitor campaign performance metrics and key performance indicators (KPIs) to measure success and identify areas for improvement … Work with internal teams to provide regular campaign performance reporting and insights to clients, showcasing the impact of agency efforts on their business objectives Ensure the presentation of results is delivered in a clear and concise manner Lead proactive recommendations for future campaigns Organise and lead meetings, setting agendas ...

network and helping drive excellence across multiple locations. What you'll do: Eaton's IS AER FMC division is currently seeking a Network Supplier Performance Manager. The Network Supplier Performance Manager reports to the Operations Fulfilment Manager in a newly expanded organization dedicated to improving the global performance … Excellence to ensure the proper flow of material to meet and exceed customer expectations and address under-performing suppliers to drive and sustain supplier performance improvements for the assigned network. Responsibilities: Direct supplier recovery efforts by developing and executing corrective action plans, monitoring supplier performance, mitigating delivery risks ...

with customers, internal stakeholders, and programme teams to ensure contractual commitments are met whilst driving operational transformation and service maturity. Key Responsibilities Service Delivery & Performance Management Accountable for end-to-end delivery of assigned programmes, ensuring 100% SLA adherence across availability, response times, and service quality metrics. Manage operational … cost control, and profitability against contracted deliverables. Oversee resource planning, allocation and demand forecasting to support successful project and programme delivery. Ensure the availability, performance, and security of the infrastructure platform in line with contractual SLAs. Oversee day-to-day operations across all technology domains, ensuring consistent and secure ...

maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point of accountability for Service Desk performance, representing the function to senior leadership and client stakeholders. Key Responsibilities Service Delivery & SLA Management Own end-to-end Service Desk operations, ensuring … agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently met or exceeded. Monitor and report on service performance metrics including First Contact Resolution (FCR), Average Handle Time (AHT), Customer Satisfaction (CSAT), Net Promoter Score (NPS), abandonment rates, and ticket volumes Manage incident escalation processes ...

Identify and manage interdependencies across multiple projects and workstreams. Progress Tracking & Reporting Track progress against plan, identifying variance, slippage, and emerging risks. Produce schedule performance metrics and planning inputs for programme reporting, governance forums, and customer reviews. Support the preparation of planning views for performance packs, dashboards ...

Identify and manage interdependencies across multiple projects and workstreams. Progress Tracking & Reporting Track progress against plan, identifying variance, slippage, and emerging risks. Produce schedule performance metrics and planning inputs for programme reporting, governance forums, and customer reviews. Support the preparation of planning views for performance packs, dashboards ...

support functions in close collaboration with the customer Ensuring services are delivered in line with agreed SLAs, KPIs and compliance requirements Monitoring service performance metrics, analysing trends and generating detailed reports for internal and client review Acting as the main point of contact for the customer on service … delivery and performance Managing incident, problem and change management processes in line with ITIL best practice Coordinating with internal infrastructure, development and support teams to resolve issues and implement improvements Driving service improvement initiatives based on performance data and customer feedback Managing vendor relationships and third-party service ...

continual improvement of operational standards and service delivery. This permanent role will focus on quality assurance, process compliance and the enhancement of service desk performance within a technology-driven aerospace environment. Key Responsibilities: Developing, implementing and maintaining quality assurance processes for service desk operations Reviewing service desk procedures … ensure consistency, compliance and effective customer support Monitoring service performance, identifying trends and recommending appropriate improvements Conducting quality reviews, audits and process assessments across relevant support functions Documenting findings, preparing reports and tracking corrective and preventative actions Working collaboratively with technical, operational and business teams to improve service processes ...

company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy … help drive exceptional service delivery for enterprise customers across E EMA . As a Service Delivery Manager, you will oversee customer satisfaction, partner performance, service quality, and operational improvements while collaborating with Sales, Engineering, Operations, and external service providers. This role reports to the Senior Manager, Service Delivery, EMEA ...

integrity across JLL and client systems while driving digital innovation and operational excellence. Ensures real-time data accuracy through automated validation processes, monitors system performance using alert systems and dashboards, and implements proactive issue detection protocols. Administers security access with role-based controls, manages user permissions across multiple platforms … operations, IT infrastructure, and vendor support. What this job involves: Platform Administration: Manages JLL platform configuration, system updates, and technical maintenance to ensure optimal performance and uptimeMonitor Lighthouse reports using automated alert systems and dashboards, implementing proactive issue detection and resolution protocolsEnsure real-time data accuracy and synchronization across ...

company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy … leave cover opportunity, providing an excellent chance to gain leadership experience within Lenovo's UKI sales organization while making an immediate impact on business performance and team development. About the Role As the Mid-Market Sales Manager, you will lead a team of Account Managers responsible for winning ...

quality, and supply chain teams to optimize processes, manage equipment and materials, and uphold safety and compliance requirements. The role also involves tracking key performance metrics, preparing reports, and supporting strategic production planning. Qualifications/Experience Experience in production management within electronics manufacturing with excellent understanding of Surface ...

across electronics assembly and testing. Collaborating with engineering, quality and supply chain, you will drive continuous improvement, manage equipment and materials, and reporting on performance metrics to support strategic production planning. #J-18808-Ljbffr ...

client reporting within secure environments. Working in a hybrid, international setting, you’ll coordinate with multi-disciplinary teams, manage risks, cost baselines, and performance metrics to ensure successful defence programmes #J-18808-Ljbffr ...

with QS to secure profitable deals Maintain regular contact throughout tender and pre-construction Keep CRM and BD pipeline up to date; report on performance metrics Represent the business at industry/networking events What We’re Looking For Proven B2B sales/business development experience (ideally project ...

cutting-edge autonomous maritime systems. Working across suppliers, subcontractors, logistics partners, and internal teams, you'll lead activities that manage risk, strengthen supplier performance, and ensure compliance with quality, regulatory, environmental, and ethical standards. This is an exciting opportunity to influence supplier strategy, drive continuous improvement, and help safeguard … approval processes. Review supplier certifications and management systems, including ISO 9001, ISO 14001, ISO 45001, and Cyber Essentials. Conduct supplier audits, assessments, and performance reviews. Develop supplier scorecards and monitor quality, delivery, and compliance performance. Support corrective action activities and supplier improvement programmes. Investigate supplier non-conformances and compliance ...

Opportunity As IT Supplier Manager, you will support the end-to-end IT supplier lifecycle , from supplier identification and evaluation through procurement, contract negotiation, performance management and eventual offboarding. The successful candidate will bring strong commercial acumen, supplier management expertise and process/governance experience , ideally gained within … strategy , ensuring alignment with wider Digital Information and technology strategies. Manage and support the end-to-end IT supplier lifecycle , including evaluation, procurement, contracting, performance management and offboarding. Develop and maintain effective supplier governance frameworks , processes, SLAs and performance metrics. Act as a key interface between Digital Information ...

cross-functional decision-making on sourcing, supplier selection, service scopes, SLAs and contract positions.* Support business stakeholders through supplier escalations, contract queries and service performance issues.* Promote procurement best practice, contract discipline and governance throughout the organisation.## Contract Strategy, Governance & Commercial Protection* Own the contract lifecycle for assigned spend … categories, from tender and negotiation through implementation, renewal, extension and termination.* Develop contracting strategies that balance commercial value, operational flexibility, service accountability, supplier performance and business risk.* Lead negotiation of all required agreements, for the different functions and requirements* Act as the procurement subject matter expert for commercial contract ...

cross-functional decision-making on sourcing, supplier selection, service scopes, SLAs and contract positions. Support business stakeholders through supplier escalations, contract queries and service performance issues. Promote procurement best practice, contract discipline and governance throughout the organisation. Contract Strategy, Governance & Commercial Protection Own the contract lifecycle for assigned spend … categories, from tender and negotiation through implementation, renewal, extension and termination. Develop contracting strategies that balance commercial value, operational flexibility, service accountability, supplier performance and business risk. Lead negotiation of all required agreements, for the different functions and requirements Act as the procurement subject matter expert for commercial contract ...