Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders to … gather requirements and provide insights Monitoring and analysing service performancemetrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management abilities … Understanding of performancemetrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If you More ❯
software delivery, with a solid grasp of CI/CD pipelines and DataOps methodologies. Exposure to ML/AI implementations. 3. Process & Delivery Management Operational Excellence : Manage delivery timelines, performancemetrics, and team operations effectively. Support technology upgrades, evaluate new tools, and adopt emerging trends. Strategic Vision : Shape the data engineering roadmap and transform vision into actionable outcomes. … within data engineering. Strong technical fluency and a problem-solving mindset. In-depth knowledge of AWS services and their practical implementation. Excellent communication and stakeholder management skills. Experience with performancemetrics, delivery management, and team operations. More ❯
Portsmouth, yorkshire and the humber, united kingdom
TalentHawk
software delivery, with a solid grasp of CI/CD pipelines and DataOps methodologies. Exposure to ML/AI implementations. 3. Process & Delivery Management Operational Excellence : Manage delivery timelines, performancemetrics, and team operations effectively. Support technology upgrades, evaluate new tools, and adopt emerging trends. Strategic Vision : Shape the data engineering roadmap and transform vision into actionable outcomes. … within data engineering. Strong technical fluency and a problem-solving mindset. In-depth knowledge of AWS services and their practical implementation. Excellent communication and stakeholder management skills. Experience with performancemetrics, delivery management, and team operations. More ❯
Collect, clean, and analyse data from multiple sources to provide accurate, insightful reports. Develop and maintain dashboards, management reports, and ad hoc analyses to support business decisions. Monitor key performancemetrics, highlighting trends, risks, and opportunities. Collaborate with teams to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting … systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Experience in More ❯
Collect, clean, and analyse data from multiple sources to provide accurate, insightful reports. Develop and maintain dashboards, management reports, and ad hoc analyses to support business decisions. Monitor key performancemetrics, highlighting trends, risks, and opportunities. Collaborate with teams to define requirements and translate them into actionable data solutions. Ensure data accuracy, integrity, and consistency across all reporting … systems. Support data-driven initiatives that improve efficiency, performance, and customer experience. What we're looking for: Proficient in Microsoft Excel, Power BI, SQL, and other analytical tools. Strong analytical and problem-solving skills with high attention to detail. Ability to work with large datasets, identify trends, and produce actionable insights. Strong time management and organisation skills. Onsite working More ❯
Employment Type: Permanent
Salary: £27000/annum excellent benefits & career development
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
communications network infrastructure. Your expertise will ensure the security and efficiency of our network operations. Key Responsibilities: Utilise network management tools to monitor network and voice traffic loads and performancemetrics, ensuring service levels are met. Create insightful reports and proposals for network improvements to support business needs. Identify and resolve operational problems and implement necessary network changes More ❯
of leading the development of the ISP, incorporating all ILS deliverables and element plans that influence the developed support arrangements. Evidence of assisting in the ongoing evaluation of Support performancemetrics, intervention design and delivery of Support Solution reviews to improve the support solution through life (In-Service). Experience of undertaking Failure Modes Effects & Criticality Analysis (FMEA More ❯
of leading the development of the ISP, incorporating all ILS deliverables and element plans that influence the developed support arrangements. Evidence of assisting in the ongoing evaluation of Support performancemetrics, intervention design and delivery of Support Solution reviews to improve the support solution through life (In-Service). Experience of undertaking Failure Modes Effects & Criticality Analysis (FMEA More ❯
