4 of 4 Performance Metrics Jobs in Bolton

guide our NOC & SOC teams to deliver exceptional service, rock-solid reliability, and world-class security. If youre passionate about developing teams, improving performance, and making a real impact across the business, this is a brilliant opportunity to lead two mission-critical functions in a supportive, ambitious environment. Youll … shared goals. Stay calm and confident in high-pressure or crisis scenarios. Drive operational excellence Oversee 24/7 monitoring to ensure strong network performance and quick issue resolution. Lead security detection, escalation, and response processes to keep threats at bay. Own incident and crisis management Build and refine ...

efficiently. Key Areas of Responsibility Lead/recruit/develop NOC & SOC teams, including analysts, engineers, and managers. Demonstrated ability to motivate teams, drive performance, and manage under pressure. Oversee continuous monitoring, ensuring network performance and resolution of issues. Develop and lead SOC incident response playbooks, manage critical … operational goals and align NOC & SOC strategies with wider IT and business objectives. Budget planning & vendor procurement to ensure cost-efficiency. Produce and present performance metrics to senior leadership. Implement and optimise monitoring, detection, and investigative tools (SIEM, etc.) Ideal Experience C5yrs+ years in either (or both) network ...

connections and/or multi-utility markets Lead generation and pipeline development Collaborate effectively between pre- and post-contract teams Monitor and manage customer performance metrics What We're Looking For Proven experience within HV/LV grid connections or multi-utility environments or a housing group Strong ...

Services, Networks and Cyber. This role focuses on delivering high-quality Supplier Relationship Management (SRM) to the UK Digital Excellence team, ensuring effective supplier performance, contract development, and strategic partnership management across a critical portfolio. Role - Supplier Relationship Manager - Digital & IT Location - Bolton (hybrid working 2-3 days onsite … would be a bonus but not essential. Experience influencing and leading SRM strategies, preferably within IT services. Knowledge of contracts, contract law, SLAs and performance metrics. Ability to manage contracts across the full lifecycle. Excellent written and verbal communication skills, able to advise on strategy independently. Strong soft skills ...