1 to 25 of 41 Performance Metrics Jobs in Manchester

Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performance metrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an … ambassador for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report More ❯

Apply today and help us shape the future of business connectivity. The Role Reporting to the Director of Operations, the Head of Partner Operational Performance at TTB oversees the operational performance of partners in delivery and service processes. This role supports revenue realisation, sets partner strategy, and ensures … performance metrics are met. Responsibilities include optimising processes, enhancing partner performance, and fostering professionalism in service delivery. Building and maintaining relationships with key partners to drive continuous improvement is essential, along with monitoring partner productivity, delivery rates, and client satisfaction, ensuring compliance with regulatory requirements. As an … ambassador for TTB Delivery & Service functions, this role collaborates with Sales & Operations to drive continuous improvement, evaluates partner performance, and maintains strategic relationships. The role involves evaluating partner performance, maintaining senior strategic relationships, and preparing Monthly and Quarterly Business Reviews. This single contributor role, with one direct report More ❯

customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performance metrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performance metrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are More ❯

customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalized content. Track, analyse, and report on email performance metrics (open rates, CTR, conversion rates) to optimize future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimize email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performance metrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are More ❯

customer engagement. Segment email lists based on user behaviour, demographics, and other key criteria to deliver personalised content. Track, analyse, and report on email performance metrics (open rates, CTR, conversion rates) to optimise future campaigns. Conduct A/B testing on subject lines, content, and send times to … functional teams, and ensuring seamless execution of campaigns. HubSpot Pro. Hands-on experience with HubSpot, including email automation, segmentation, A/B testing, and performance tracking. Campaign Builder. Ability to create, schedule, and optimise email marketing campaigns that drive engagement, conversions, and customer retention. Data-Driven Marketer. Strong analytical … skills to track key email performance metrics, generate reports, and optimise campaigns based on insights. Compelling Copywriter. Ability to craft engaging subject lines, email copy, and CTAs that resonate with different audience segments. More ❯

offers significant potential to help shape the future direction of DevOps and your own career. The team is responsible for ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, all of which runs in AWS. You will collaborate closely with multiple stakeholders including development teams to … proactively. Develop and implement alerts and notifications for critical events. Collaborate with development teams to enhance system resilience and reduce downtime. Analyze and optimize performance metrics to resolve latency bottlenecks and improve system responsiveness. Develop and maintain metrics dashboards to track key performance indicators (KPIs). … specifically EKS & ECS Familiar with programming languages, such as Python or .NET C#. Additional Preferred Qualifications: Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems in a cloud environment Proven experience with Windows or Linux production environments, including managing servers, operating systems, and network More ❯

Summary We are seeking a highly analytical and detail-oriented Data Analyst to join our team. This role will be responsible for analysing product performance, customer behaviour, and churn patterns to drive strategic decision-making. The ideal candidate will have strong data manipulation skills, an analytical mindset, and experience … in subscription-based businesses is desirable. Key Responsibilities Analyse key performance metrics across Digital Rewards Group’s product portfolio to provide actionable insights. Monitor and assess customer churn trends, identifying patterns and opportunities for retention. Develop dashboards, reports, and visualisations to communicate findings effectively to stakeholders. Work closely … Tableau, Power BI, or Looker. Strong knowledge of Excel and Google Sheets. Familiarity with statistical analysis and predictive modelling techniques. Understanding of customer lifecycle metrics and churn analysis. Excellent problem-solving skills and attention to detail. Strong communication skills with the ability to translate data insights into business actions. More ❯

and daily operations. You will also be responsible for owning operational business reporting, making it clear how well the business is performing against key metrics covering everything from capacity and retention to profitability and client performance. The role will be well supported by the senior team at the business … and plans for future growth, development and promotion. This is a senior role within the business and, therefore, is directly responsible for key commercial performance metrics, primarily: Service quality improvement Effective capacity, margin & write-off management Key Responsibilities (Overview). Operational Leadership - Oversee the agency's operational service … with client demands to ensure efficient service delivery. Service Optimisation - Continuously improve processes, workflows, and delivery models to enhance efficiency and quality. Team Productivity & Performance - Develop and implement strategies to improve productivity/utilisation, setting clear KPIs and performance benchmarks. Process Development & Automation - Identify opportunities for automation and More ❯

Forward Role is partnering with an innovative business to find a Web Analyst who can turn data into actionable insights, optimise digital performance, and drive customer engagement. This is an exciting opportunity to work with a fast-moving company where data plays a key role in shaping strategy and … Web Analyst you will thrive on problem-solving and be passionate about using data to influence decision-making. You'll be responsible for tracking performance, improving attribution models, and ensuring accurate data collection to help optimise both marketing and product strategies. Managing web analytics and tracking systems, ensuring accurate … retention. Improving conversion rates through A/B testing and CRO initiatives, using AB Tasty and Google Analytics to monitor, analyse and evaluate the performance or tests and experiments. Implement and maintain cookie consent frameworks, ensuring compliance with data protection regulations. Manage tagging and pixel requests from external partners More ❯

Service Management, they promote ITIL4, DevOps, and SecOps frameworks to balance delivery speed with standardisation and risk reduction. The role involves proactive monitoring of performance, identifying trends, and collaborating with Tribe leaders to address risks and implement improvement initiatives. Regular engagement with Tribe leadership and stakeholders ensures alignment, sponsorship … and measurable improvements in Tribe performance and maturity. What's in it for you Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever-evolving business built … holiday entitlement with the potential to buy extra holiday days! Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business. A generous Defined Contribution Pension Scheme and Life Assurance. A dedicated welcome to our teams with a tailored induction and a More ❯

considered) High-impact role within a collaborative and innovative global marketing team Opportunities for career progression in a growing digital department Are you a performance-driven digital marketer with a passion for paid media? This is your chance to join a high-performing team within a globally recognised B2B … enterprise segments. They're seeking an experienced Digital Marketing Manager to lead and execute paid media strategy that drives visibility, lead generation, and business performance on a global scale. About the Role for Paid Digital Manager Reporting to the Director of Digital Demand, you'll play a key role … Develop and own the global paid media strategy for mid-market and enterprise segments Manage budgets across multiple digital channels to maximise ROI and performance Lead testing and experimentation across platforms, formats, and creative Partner with internal and external stakeholders to optimise landing pages, copy, and user experience Own More ❯

considered) High-impact role within a collaborative and innovative global marketing team Opportunities for career progression in a growing digital department Are you a performance-driven digital marketer with a passion for paid media? This is your chance to join a high-performing team within a globally recognised B2B … enterprise segments. They're seeking an experienced Digital Marketing Manager to lead and execute paid media strategy that drives visibility, lead generation, and business performance on a global scale. About the Role for Paid Digital Manager Reporting to the Director of Digital Demand, you'll play a key role … Develop and own the global paid media strategy for mid-market and enterprise segments Manage budgets across multiple digital channels to maximise ROI and performance Lead testing and experimentation across platforms, formats, and creative Partner with internal and external stakeholders to optimise landing pages, copy, and user experience Own More ❯

considered) High-impact role within a collaborative and innovative global marketing team Opportunities for career progression in a growing digital department Are you a performance-driven digital marketer with a passion for paid media? This is your chance to join a high-performing team within a globally recognised B2B … enterprise segments. They're seeking an experienced Digital Marketing Manager to lead and execute paid media strategy that drives visibility, lead generation, and business performance on a global scale. About the Role for Paid Digital Manager Reporting to the Director of Digital Demand, you'll play a key role … Develop and own the global paid media strategy for mid-market and enterprise segments Manage budgets across multiple digital channels to maximise ROI and performance Lead testing and experimentation across platforms, formats, and creative Partner with internal and external stakeholders to optimise landing pages, copy, and user experience Own More ❯

for CAFM system users. Provide helpdesk support via telephone, video call, and email to resolve system-related issues. Assist in generating reports on key performance metrics, including bespoke Excel reports and Power BI dashboards. Test new features and updates to the CAFM system before live deployment. Assist the … friendly policies, flexible working arrangements, and career development opportunities. Access to training and mentorship to support your career growth, with structured development plans and performance reviews. Be part of a global institution in a vibrant, culturally diverse city, with support for international applicants and relocation assistance. The University of More ❯

Sharing best practice and knowledge internally for innovative sales techniques, Contributing to the overall growth and quality of the Regional Commercial team, Monitoring sales performance metrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management, Taking part in monthly More ❯

such as Marketing, Partnerships, and Customer Support to ensure smooth operation and promotion of offers. Data Management & Reporting: Maintain accurate records of offers, track performance metrics, and report key insights for optimisation. User Experience Focus: Consider the user journey, ensuring a smooth and intuitive experience that maximises engagement More ❯

The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work … Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT … teams. Establish new and report on existing progress reports and performance metrics to measure IT effectiveness and productivity. Provide first call support for user or site issues to include applications, desktop, and hardware devices. What We're Looking For: Ability to assist in strategic planning, results-based management More ❯

End User Technology Engineer, who will use strong technical expertise to ensure delivery of innovative solutions, whilst leveraging leadership experience to drive a high-performance culture. Working within the deployment and endpoint management team, you will lead the design, configuration and management of desktop infrastructure, both on-premises and … enhance end user infrastructure management processes. Developing and maintaining internal knowledge documentation. Identifying opportunities for automation and process optimisation within the team. Monitoring team performance metrics and identifying areas for improvement. Ensuring adherence to Service Level Agreements (SLAs) and operational procedures. Conducting regular assessments of technical skills within More ❯

Paid Media Manager Social First Performance Agency Manchester City Centre - 3 days in the office Up to £37k Forward Role are excited to be working exclusively with a vibrant and rapidly expanding digital agency team in Manchester City Centre. They are now looking for another Paid Media Manager to … on delivering predominantly PPC campaigns, but will also be working across Paid Social campaigns. Key Responsibilities: Effectively manage PPC campaigns to achieve and exceed performance goals Execute and optimise daily Paid Media campaigns across Google, Meta & TikTok to a high standard Monitor and manage daily ad spend in line … with targets and monthly budgets Collaborate with specialists in other areas, such as organic search, paid search, and display Deliver precise client communications, detailing performance and ROI through regular reporting and analysis Conduct weekly client calls or meetings to discuss strategy and present reports. Key Skills: At least More ❯

Paid Media Manager Social First Performance Agency Manchester City Centre - 3 days in the office Up to £37k Forward Role are excited to be working exclusively with a vibrant and rapidly expanding digital agency team in Manchester City Centre. They are now looking for another Paid Media Manager to … on delivering predominantly PPC campaigns, but will also be working across Paid Social campaigns. Key Responsibilities: Effectively manage PPC campaigns to achieve and exceed performance goals Execute and optimise daily Paid Media campaigns across Google, Meta & TikTok to a high standard Monitor and manage daily ad spend in line … with targets and monthly budgets Collaborate with specialists in other areas, such as organic search, paid search, and display Deliver precise client communications, detailing performance and ROI through regular reporting and analysis Conduct weekly client calls or meetings to discuss strategy and present reports. Key Skills: At least More ❯

generate new business sales, making initial contact, establishing relationships and developing the business Negotiate and close commercial deals with large customers Monitor and analyse performance metrics and suggest improvements through undertaking market research Prepare sales forecasts, budgets, revenue and monitor financial performance The Person: Background in the More ❯

aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of More ❯

aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of More ❯

aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of More ❯

aligned with industry standards Apply predictive analytics to identify high-risk customers and recommend pricing strategies to enhance retention Perform detailed analyses of renewal performance metrics, including retention rates, loss ratios, gross written premium (GWP), and income, to identify opportunities for improvement Requirements: At least 2 years of More ❯