1 of 1 Performance Metrics Jobs in Liskeard

external stakeholders. Your role is pivotal in optimizing operational efficiency and delivering a superior customer experience throughout the provisioning process. Responsibilities Overall responsibility for ensuring that engineering installation key performance indicators are delivered, through effective deployment of engineering resources ensuring daily opportunities are maximised Scheduling resource via both Skedulo and Dynamics 365 for internal and external stakeholders Maintain accurate … records of appointment schedules, success rates and customer interactions. Generate regular reports on key performance metrics, such as appointment adherence, queue turnaround time, and customer satisfaction. Continuously identify opportunities to streamline operational processes and enhance productivity. Act as a frontline liaison between the organisation and engineering resource, ensuring a positive and seamless experience throughout the provisioning journey Collaborate More ❯