2 of 2 Performance Metrics Jobs in Midlothian

configuration, tuning, and maintenance of core SOC capabilities including log aggregation, alerting, correlation, threat detection, and response tooling. Define, track, and report SOC performance metrics and KPIs, ensuring operational efficiency and alignment with organisation objectives. Manage and mentor SOC team members, setting clear performance objectives, monitoring KPIs … analysing metrics, and driving continuous improvement through coaching, training, and performance reviews. Collaborate with cyber engineers to develop and automate detection logic and incident response playbooks. Work with Technical Product Manager and Security Architect to ensure SOC capabilities align with enterprise security architecture and strategy. Ensure SOC processes ...

improvement within a dynamic technology environment. Responsibilities: Operational Leadership: ? Lead, mentor, and manage a team of IT operations professionals, fostering a culture of high performance, collaboration, and continuous learning. ? Oversee the daily operations of all IT infrastructure, applications, and services, ensuring high availability, performance, and security. Develop … Level Agreements (SLAs) and Operational Level Agreements (OLAs) to ensure service delivery targets are met or exceeded. ? Drive continuous service improvement initiatives based on performance metrics, customer feedback, and industry best practices. Cloud Operations: ? Manage and optimize operations within cloud environments (e.g., AWS, Azure, GCP), including infrastructure provisioning ...