and content areas fresh and in line with the wider marketing calendar Merchandising our website to support commercial goals and enhance the end-to-end customer journey Monitoring key performancemetrics like revenue, AOV, and conversion rate, using insight to guide decisions Supporting new feature launches, tracking performance and identifying opportunities to optimise Working collaboratively across teams More ❯
and content areas fresh and in line with the wider marketing calendar Merchandising our website to support commercial goals and enhance the end-to-end customer journey Monitoring key performancemetrics like revenue, AOV, and conversion rate, using insight to guide decisions Supporting new feature launches, tracking performance and identifying opportunities to optimise Working collaboratively across teams More ❯
you'll be responsible for ensuring the final mile of our parcel journey runs smoothly - putting customers and clients at the heart of everything you do. You'll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers. This is a great time to be joining us! We are growing year … ll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performancemetrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication. More ❯
responsibilities: Working internally and with partners to support and make changes to existing infrastructure estate. Provide 2nd and 3rd line infrastructure support. Identify, create and apply service and operational performancemetrics, controls, procedures, processes, tools, techniques, standards. Ensure that new infrastructure services are built, documented and delivered into business operation on time, to budget, meeting defined quality standards. More ❯
