into actionable plans that deliver real-world results. What you'll do You will develop, coordinate, and monitor short- to medium-term operational plans that support strategic targets, using performancemetrics to drive continuous improvement and optimal resource deployment. You'll oversee the production of accurate and reliable leakage data, including managing aspects such as night use allowances … team to anticipate operational needs, identify emerging risks, and implement proactive mitigation strategies. In this role, you will also: Develop and monitor operational plans supporting leakage reduction targets, using performancemetrics to guide continuous improvement. Act as data steward for water networks by managing data requirements for flow, pressure, and water quality, ensuring robust provision and compliance with … water network. Collaborate with Water Network Managers to anticipate needs, identify risks, and implement proactive mitigation strategies. Support regulatory reporting by assisting in preparing and submitting accurate reports and performance returns. What you'll need To succeed, you'll be a conscientious, focused professional with strong communication skills and attention to detail. You'll also bring: Strong operational and More ❯
Barnwood, Gloucester, Gloucestershire, England, United Kingdom
Claranet Limited
requirements and agreed service level agreements (SLAs) are met Conduct a release process from testing to quality assurance of products and services Monitor and report on release process and performance of services Ensure that all relevant release and performance documentation and other materials are up to date and accurate Support the development of plans, procedures and policies. Duties … Ensure that documentation and other materials are up to date and accurate Monitor the release process to identify and address any issues or risks Analyse and report on release performancemetrics Collaborate with key stakeholders to ensure that all requirements are met Maintain a thorough understanding of the product, services and its features, as well as the needs … and preferences of customers Monitor service levels and the performance of the services, and ensure that they meet the agreed service level agreements (SLAs) Identify service issues or problems with the services provided, and work with other teams to resolve them Analyse service data related to the performance of the services provided and identify trends and patterns that More ❯
meet regulatory and internal compliance requirements. Incident and Problem Management: Oversee incident response and root cause analysis related to build and release operations, ensuring timely resolution and preventative measures. Performance Monitoring and Optimization: Monitor build and release performancemetrics and implement optimizations to improve efficiency and reliability. Stakeholder Collaboration: Work closely with cloud, application, and security teams More ❯
Edmonton, Cornwall, United Kingdom Hybrid / WFH Options
Sky
developing and maintaining reliable systems that meet customer and business requirements Team and people management, planning and execution, and incident management Develops strategies to improve system reliability Monitor system performancemetrics Drives continuous improvement initiatives Align the team to department OKRs, ensure project delivery, and foster cross-team collaboration Ensure and improve the efficiency and reliability of the … Platforms (AWS , GCP) Monitoring (Prometheus , gra f ana ) Logging (ELK , Data do g, OpenSearch ) Databases ( noSql - couchbase , Cassandra, RDS , elasticache , redis ) System Administration (Patching/Upgrading/RCA/Performance Optimisation) Kubernetes (EKS , GKS ) Message queue ( kafka ) Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering More ❯
Brixton, Devon, United Kingdom Hybrid / WFH Options
Sky
developing and maintaining reliable systems that meet customer and business requirements Team and people management, planning and execution, and incident management Develops strategies to improve system reliability Monitor system performancemetrics Drives continuous improvement initiatives Align the team to department OKRs, ensure project delivery, and foster cross-team collaboration Ensure and improve the efficiency and reliability of the … Platforms (AWS , GCP) Monitoring (Prometheus , gra f ana ) Logging (ELK , Data do g, OpenSearch ) Databases ( noSql - couchbase , Cassandra, RDS , elasticache , redis ) System Administration (Patching/Upgrading/RCA/Performance Optimisation) Kubernetes (EKS , GKS ) Message queue ( kafka ) Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering More ❯
Stamford Hill, Cornwall, United Kingdom Hybrid / WFH Options
Sky
developing and maintaining reliable systems that meet customer and business requirements Team and people management, planning and execution, and incident management Develops strategies to improve system reliability Monitor system performancemetrics Drives continuous improvement initiatives Align the team to department OKRs, ensure project delivery, and foster cross-team collaboration Ensure and improve the efficiency and reliability of the … Platforms (AWS , GCP) Monitoring (Prometheus , gra f ana ) Logging (ELK , Data do g, OpenSearch ) Databases ( noSql - couchbase , Cassandra, RDS , elasticache , redis ) System Administration (Patching/Upgrading/RCA/Performance Optimisation) Kubernetes (EKS , GKS ) Message queue ( kafka ) Team overview Global Streaming Technology Our team develops and supports market-leading video streaming services, underpinned by state-of-the-art engineering More ❯
business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯
trends and opportunities. Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates. Continuously evaluate and optimise recruitment strategies based on performancemetrics and stakeholder feedback. Proactively Build and Maintain Talent Pools and Communities: Identify key talent segments within the industry and create targeted talent pools based on specific skill … Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills. Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission. Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment. Mentor junior recruiters: Support the growth and development … of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end to end recruitment experience Proven capability sourcing niche skills across More ❯
trends and opportunities. Implement creative sourcing techniques such as social media recruitment, networking events, and referral programmes to attract passive candidates. Continuously evaluate and optimise recruitment strategies based on performancemetrics and stakeholder feedback. Proactively Build and Maintain Talent Pools and Communities: Identify key talent segments within the industry and create targeted talent pools based on specific skill … Targeting niche skill sets: Leverage your expertise to identify and engage candidates with rare and in-demand skills. Deliver higher productivity: 7 hires per month consistently, meeting or exceeding performance targets with uncapped commission. Client partnership: Work closely and transparently with your Client Business Partner to ensure mutual understanding and alignment. Mentor junior recruiters: Support the growth and development … of less experienced colleagues. Review recruitment metrics: Analyse KPIs such as CV submissions, interviews, and LinkedIn response rates to guide improvements. Root cause analysis: Understand key factors influencing recruitment outcomes, including sourcing channels, interviews, and offer acceptance rates. Experience Required: Minimum of 4 years agency, RPO or inhouse end to end recruitment experience Proven capability sourcing niche skills across More ❯
Gloucester, Gloucestershire, United Kingdom Hybrid / WFH Options
Morson Talent
approach and the ability to navigate both technical and business environments. This role sits within a complex, regulated organisation, where multiple teams and stakeholders are involved across data, compliance, performance monitoring, and reporting workstreams. The client values pragmatism over process — this is not a textbook Agile environment, so we’re looking for someone who can flex their approach, manage … with Product Owners, Business Analysts, and Technical Leads Proactively manage dependencies, risks, and issues Work with stakeholders to ensure transparency, visibility, and shared understanding Track progress against KPIs and performancemetrics, where applicable Support backlog refinement, ensuring user stories are clear and actionable Contribute to a culture of continuous improvement without forcing rigid frameworks Key Requirements: Proven experience … or working within regulatory delivery Excellent stakeholder management skills – you’ll need to engage with technical teams, business leads, and governance functions alike Experience supporting or delivering KPI/performance monitoring solutions Comfortable working with mixed-skill teams and collaborating with Business Analysts Confident navigating ambiguity and managing competing priorities Eligible to undergo SC clearance (must have lived in More ❯
you'll be responsible for ensuring the final mile of our parcel journey runs smoothly - putting customers and clients at the heart of everything you do. You'll lead performance across delivery units by supporting, developing and engaging our network of self-employed and SE+ couriers. This is a great time to be joining us! We are growing year … ll be doing in your role as a Community Delivery Manager at Evri! Driving continuous improvement, using data and management insights (MI) to improve service delivery. Monitoring and improving performancemetrics, including Speed of Service, Next Day, C2C, Collections, Claims/Enquiries, and more. Minimising customer enquiries by enhancing the delivery experience through effective courier engagement and communication. More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
skills: the ability to drive agile projects using PRINCE2 methodology or similar. Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics. This includes delivering IT solutions on schedule and in alignment with agreed business requirements. Relevant qualifications A degree or equivalent. A recognised qualification in business analysis. As we More ❯
skills: the ability to drive agile projects using PRINCE2 methodology or similar. Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics. This includes delivering IT solutions on schedule and in alignment with agreed business requirements. Relevant qualifications · A degree or equivalent. · A recognised qualification in business analysis. As we More ❯
Gloucester, Gloucestershire, England, United Kingdom
Quest Search and Selection Ltd
of this eCommerce coordinator role- Oversee daily operations of the eCommerce site, ensuring product listings, content, and merchandising are accurate and aligned with brand guidelines. Track and analyse key performancemetrics such as conversion rates, average order value, and website traffic to support strategic trading decisions. Collaborate closely with design and marketing teams to update seasonal content, manage … years of experience in a similar eCommerce or trading role, preferably in a direct-to-consumer (B2C) setting. Strong commercial awareness and understanding of online customer behavior and performance indicators. Excellent attention to detail, with strong communication and organisational skills. A proactive team player with a growth mindset and interest in digital trends. Comfortable using Magento (or similar CMS More ❯
field engineers when needed Track service and repair progress through to resolution Administer and schedule UK installation projects Prepare service and spare part quotations and customer invoices Monitor weekly performancemetrics and produce service reports Support general office admin, such as ordering supplies and liaising with printers What We're Looking For Confident communicator with a polite and More ❯
working knowledge of Microsoft products, especially Windows10, Windows11, O365 and SharePoint Excellent communication and customer service skills Experience working to establish incident management and request fulfilment SLAs Experience with performancemetrics for call and ticket handling, both qualitative and quantitative Knowledge and experience using remote control tools to diagnose and resolve IT incidents Broad, good knowledge of our More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group Telecom
in various formats (in-person, virtual, and hybrid) to suit different learning styles. Use diverse instructional techniques and media to enhance learning. Evaluate training effectiveness through assessments, feedback, and performance metrics. Integrate the latest technology and e-learning tools to improve training delivery and engagement. Stay informed on emerging trends and innovations in telecoms training and incorporate them into More ❯
responsibilities: Working internally and with partners to support and make changes to existing infrastructure estate. Provide 2nd and 3rd line infrastructure support. Identify, create and apply service and operational performancemetrics, controls, procedures, processes, tools, techniques, standards. Ensure that new infrastructure services are built, documented and delivered into business operation on time, to budget, meeting defined quality standards. More ❯
responsibilities: Working internally and with partners to support and make changes to existing infrastructure estate. Provide 2nd and 3rd line infrastructure support. Identify, create and apply service and operational performancemetrics, controls, procedures, processes, tools, techniques, standards. Ensure that new infrastructure services are built, documented and delivered into business operation on time, to budget, meeting defined quality standards. More ❯
Melksham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Robert Half
Key Responsibilities: Gather, analyse, and interpret data from multiple sources Develop and maintain BI dashboards and reports (Power BI/Tableau) Support stakeholders with ad hoc data analysis and performancemetrics Identify trends, risks, and opportunities to improve operational efficiency Key Skills & Experience: Strong proficiency with BI tools (e.g., Power BI, Tableau) Excellent SQL skills for data extraction More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
The Pixel
offering Sponsorship at this time. The Opportunity We're looking for a driven and detail-oriented Junior Data Analyst to support internal and client reporting. You'll enjoy analysing performance data from our clients’ ecommerce sites, generating insights, and supporting process improvements to help guide business decisions. As part of our growing Data team, you'll liaise with multiple … Additionally, you'll enjoy company bonuses , flexible working, and career progression opportunities. Key Responsibilities Data Collection & Analysis - Collect and analyse data from client websites to provide actionable insights and performance reports. KPI Monitoring - Monitor key performance indicators (KPIs) and identify trends, anomalies, and opportunities for improvement across client websites. Internal Reporting - Assist in creating and maintaining internal reporting … systems to ensure efficient tracking of company performance metrics. Ad-hoc Reporting Support - Support the Senior Data Analyst and other team members with ad-hoc data requests and reporting needs. Process Improvements - Provide recommendations to improve client websites and internal processes based on data analysis. Reporting Automation - Contribute to the development of automated reports and dashboards to streamline data More ❯