1 to 25 of 34 Performance Metrics Jobs in the South West

What you will do In performing this role your core duties will include (but will not be limited to): Leading and managing the Application Support team, setting priorities, monitoring performance, and ensuring timely and effective resolution of customer issues Acting as an escalation point for complex or sensitive support queries, liaising with internal teams to drive resolution Monitoring and … so on occasion. In terms of relevant skills and experience, you will have: Proven experience in customer service or application support leadership role Strong people management skills, including coaching, performance management, and conflict resolution Excellent communication skills - able to convey technical and non-technical information clearly The ability to analyse service performance metrics and implement data-driven More ❯

Data Analyst with expertise in data analytics and digital analytics to join our team. As an Ecommerce Data Analyst at ProCook, you will play a pivotal role in website performance, customer behaviour, conversion metrics to inform strategic decisions and optimise the user experience on our site. Additionally, you will also report and analyze sales data to key stakeholders … on a regular basis. Key Responsibilities: Utilise Google Analytics 4 (GA4) and other analytics tools to track, measure, and analyse key eCommerce metrics and customer journeys. Prepare PowerBI/Looker Studio Dashboards for Ecommerce team and other teams on a regular/ad-hoc basis Implement and maintain tracking configurations, event tagging, and custom dimensions in GA4 to ensure … data-driven experiments, A/B tests, and user research to optimise the user experience and drive conversion rate optimisation (CRO). Develop and maintain custom reports, dashboards, and performance metrics tailored to the specific needs of our clients and internal stakeholders. Provide regular reporting and analysis on eCommerce KPIs, highlighting areas of success and areas for improvement More ❯

is not limited to, annual operational planning support, business planning support, trajectory forecasting and devising suites of dashboards or reports that support self-service access to key information for performance monitoring and operational decision making. About us We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a … more effective delivery for supporting areas. - Provide expert advice to actively support analytical requirements, ensuring that the relevant analytical techniques are applied which will include but not limited to performance metrics, scenario modelling, demand & capacity modelling, demand predictions, evaluation of project delivery and statistical capability. - Ability to plan over a short, medium and long-term frameworks and adjust … SQL, Oracle, ESR, Excel. Experience of providing expert advice to actively support analytical requirements, ensuring that the relevant analytical techniques are applied which will include but not limited to performance metrics, scenario modelling, demand & capacity modelling, demand predictions, evaluation of project delivery and statistical capability. Experience of line management of staff Experience providing training, advice and upskilling to More ❯

Source of Truth methodology. Knowledge of Continuous Improvement practices, and cloud-based technologies. Serve as the bridge between technical data concepts and business applications. Monitor sprint progress and key performance metrics to drive efficiency. The above is not an exhaustive list of duties and you will be expected to perform additional or other duties as necessary to meet More ❯

Dynamics 365, etc.). Hands-on experience in managing or integrating communication channels such as push notifications, email, in-app messaging, and SMS. Familiarity with customer engagement analytics and performance metrics. You possess a deep understanding of Agile methodologies and have experience managing product backlogs and developing user stories. Your analytical mindset allows you to assess & make data-driven More ❯

UK Armed Forces – and help transform the defence of the nation. It means having the very best data and analytical expertise in place to drive insight-led strategy, campaign performance, and evidence-based decision-making. And that's where we need you. The Role You'll be acting as the key link between marketing and candidate data held within … TeamSerco, where you'll ensure insights, performance metrics and forecasting are shared across the TMP AFRS team. And your work won't stop there – it'll underpin the success of the recruitment strategy throughout the life of the AFRS contract. Working closely with Strategy and Account Directors, you'll support the development of a rolling two-year marketing … KPIs, candidate journeys and conversion rates using multiple data sources Collaborate with AFR HQ clients to align with recruitment priorities and monitor target progress Uncover actionable insights to improve performance and identify growth opportunities Deliver regular performance reports and insight updates to senior stakeholders Engage with TeamSerco experts and draw on research, thought leadership and global insights Build More ❯

vehicle inspection in the automotive sector. Key Responsibilities: The main deliverables of the role are: Deliver performant machine learning models for customers. Building capabilities to monitor and evaluate model performance and metrics. Detailed duties of the role include: Write production, robust, readable and extendable code to support machine learning pipelines. Use industry best practices and seek to implement improvements … across the machine learning lifecycle. Continuous evaluation of models in production and system performance analysis. Proactively seek technical solutions that solve customer problems. Stay up to date and evaluate opportunities to apply the latest tools, research, methods and technologies. Work across multidisciplinary teams to deliver against the company's objectives. Interpret internal and external business challenges and recommend appropriate … expertise in AI for image processing using: deep learning, machine learning, transfer learning, CNNs and transformers, such as Detectron, ConvNext, DETR, DINO or similar. Technical knowledge of relevant ML performance metrics and how to apply them to monitor models. Strong knowledge of Python (such as numpy, pandas, matplotlib, streamlit, and opencv). Strong knowledge of modern programming paradigms More ❯

complex, business-critical IT systems that power long-term environmental impact and national progress. ?? Role Purpose As the IT Services Manager, youll be at the forefront of delivering high-performance, compliant, and cost-effective IT services. Leading both the IT service delivery and system admin teams, youll ensure safe and efficient operations that align with strategic business needs. Youll … with business objectives ? Identify and implement service improvement opportunities ? Recommend cost-effective delivery models aligned with business drivers ? Escalate and resolve IT service issues through structured communication ? Manage service performance metrics, reporting, and compliance ? Coordinate change management with minimal business disruption ? Oversee third-party contracts and ensure successful service transitions ? Allocate resources effectively across multiple projects ? Build strong More ❯

ecommerce expert with experience managing a D2C (direct-to-consumer) trading platform. Strong technical acumen with CMS platform Shopify, and marketing tools like Klaviyo. Analytical mindset — comfortable working with performance metrics and web analytics. Commercially driven — you love seeing your ideas translate into measurable growth. Collaborative but independent — you thrive both on your own and within cross-functional More ❯

understanding and to support engineers in the build and development of POC's and have a hands-on approach to designing and implementing solutions which have high availability, achieve performance metrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems More ❯

sources using SQL and AWS 'big data' technologies. Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics. Work with stakeholders including the Executive, Product, Data, and Design teams to assist with data-related technical issues and support their data infrastructure needs. Keep our data separated More ❯

with cross-functional teams in a fast-paced, collaborative setting. Familiar with product tools such as JIRA, Confluence, Miro. Nice to Have Experience working with customer engagement analytics and performance metrics. Knowledge of the software development lifecycle (technical background not essential, but beneficial). Who You'll Work With You'll be part of a passionate, cross-functional squad More ❯

business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯

with cross-functional teams in a fast-paced, collaborative setting. Familiar with product tools such as JIRA, Confluence, Miro. Nice to Have Experience working with customer engagement analytics and performance metrics. Knowledge of the software development lifecycle (technical background not essential, but beneficial). Who You'll Work With You'll be part of a passionate, cross-functional squad More ❯

cycle from prospecting to closing and post-sale support. Build and maintain strong, long-term customer relationships. Negotiate contracts and pricing with clients to close deals effectively. Monitor sales performance metrics and report on key insights and trends. Maximise cross-selling to new and existing clients. Maintain CRM records for all client communications and prospects. Team Leadership (if … applicable): Recruit, train, and supervise sales team members. Set sales goals, track performance, and conduct regular performance reviews. Foster a high-performance, team-oriented sales culture. Qualifications Batchelor's degree in business administration, Marketing, or related field (master's preferred) Industry experience. Existing network of industry contacts and potential clients. Multilingual abilities are a plus. Skills Proven More ❯

Role The Head of Web Strategy at Typeform will define and lead the strategic vision, optimization, and management of our website to drive business growth. This role oversees web performance, SEO, conversion rate optimization (CRO), and the overall user experience, ensuring our site is a powerful driver of engagement and revenue. The ideal candidate combines strategic thinking, content expertise … culture of experimentation, continuous learning, and data-driven decision-making. Manage an external agency for website development and oversee contractors for SEO content production and technical audits. Analyze website performance and implement data-driven improvements, including A/B testing, personalization, and content enhancements to drive engagement and conversions. Oversee SEO content strategy and growth strategies to ensure high … already bring to the table 8-10 years of experience in web strategy, content marketing, or related fields. Proven experience managing website optimization efforts, including SEO, CRO, and content performance analytics. Track record of leading and mentoring teams, managing external agencies, and working cross-functionally with marketing, product, and design teams. Strong understanding of website performance metrics More ❯

as well as market conditions, Sharing best practice and knowledge internally for innovative sales techniques, Contributing to the overall growth and quality of the Regional Commercial team, Monitoring sales performance metrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management, Taking part in monthly and quarterly Regional Commercial team More ❯

Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. What you'll bring: A track record of delivering high volume new business telecoms sales/deals into mid-market business 's Extensive experience in B2B telecommunications sales More ❯

including remote staff) , optimising day-to-day operations , and supporting 24/7 service delivery. The role requires strong leadership, strategic thinking, and a hands-on approach to managing performance, processes, and people. As the Operations Manager , you’ll work from modern and open plan offices . You’ll benefit from 25 days holiday plus BH’s , free parking … months and the opportunity to progress within a growing business. As Operations Manager, you will: Lead and develop a team of up to 12, including remote staff. Manage rotas, performance metrics, and operational reporting. Ensure consistent delivery of key services and support functions. Be available for out-of-hours escalation and decision-making. Drive continuous improvement and adopt More ❯

management frameworks Oversee multiple project workstreams, managing interdependencies and risk Provide leadership to the Project Delivery team—setting direction, mentoring, and driving excellence Maintain robust delivery schedules, forecasts, and performance metrics Own budget control and reporting, working with stakeholders to align cost, scope, and time Lead internal and external stakeholder engagement—including customers, suppliers, and cross-functional teams More ❯

specialist who’s confident managing end-to-end digital campaigns across Social channels, (Google and programmatic platforms would be a plus). You’ll have a sharp eye for performance metrics, a proactive attitude, and a knack for spotting insights that turn good campaigns into great ones. Whether it’s optimising ad sets, briefing standout creative, or advising … display, social, and video platforms. Outstanding attention to detail and ability to spot campaign issues as well as make suggestions for improvement. Experience Monitoring, analysing, and reporting on campaign performance, leveraging data to optimise strategies A passion for being on the pulse of industry trends and best practices to drive continuous improvement Proven to be an exceptional Account Manager. More ❯

national (Secure by Design) and international security standards and maintaining regulatory compliance.Establish ongoing surveillance mechanisms to detect andrespond to new vulnerabilities promptly, maintaining the organisational security posture. Reporting and Metrics: Define metrics and targets.Prepare and present regular reports on vulnerability management, and trends to management, translating technical metrics into business focused risk insights. We operate an on … to remediation, elevate security maturity and align vulnerability management closely with business objectives. We're experts by nature - Proven experience delivering an effective, continuously improving vulnerability management capability through metrics-driven assessments and red-team collaborations.Skilled in identifying, assessing, and prioritising vulnerabilities using advanced tools and frameworks, with a strong focus on reducing risk exposure across complex environments.Leverage deep … a demonstrated ability to lead cross-functional teams, engage technical and non-technical stakeholders, and drive vulnerability remediation initiatives in alignment with organisational risk appetite and enforcing SLAs and performance metrics with transparency and fairness. Demonstrated ability to interpret complex technical findings and communicate them effectively to both technical teams and senior stakeholders, translating risks into clear, actionable More ❯

opportunities to improve client experience. Creating actionable insights - Translating client information and data into actionable insights, utilizing excel to present clear data and findings. Track and report on key performance metrics to assess the success of business development initiatives. Supporting broader commercial and tenders team during busy periods and strict deadlines. Profile A successful Business Development Manager should More ❯

and quality assurance during late-stage project phases. Proactively resolve scope and documentation conflicts between teams and suppliers. Support delivery governance through accurate reporting on cost, schedule, risk, and performance metrics. What We're Looking For Strong experience in project management within engineering, construction, or technical infrastructure sectors. Familiarity with major project delivery in regulated environments (e.g., energy, transportation … APM, PMP, or Prince2). Note : Nuclear experience is mandatory About Us A leading international provider of solutions and expertise, specialising in the fields of digital systems and business performance The SCALIAN Group provides support to major industrial and service-sector companies to help them define and implement their projects in two fields: Digital Systems Embedded and critical systems … IoT, information systems, and digital solutions for businesses Operations Performance: Management of projects, quality, and industrial performance We are present in seven countries (France, Spain, Belgium, UK, Germany, USA and Canada). More ❯

operations and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … scale BESS projects *Carry out planned and reactive maintenance *Supervise on-site engineers ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Nationwide travel, on-call work and stayaways *£60'000 - £80'000 + Overtime + Bonus + Company Vehicle More ❯