and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performancemetrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performancemetrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯
Friday, 9:00am - 5:00pm (37.5 hours per week) Job type: Full-time, Permanent Salary £55,000-£60,000 Package 24 days holiday per annum + Bank Holidays Annual performance-based bonus. Friendly, supportive, and collaborative team culture. Ongoing professional development opportunities. Sick pay Bereavement leave As Head of Customer Service , you will lead and shape Care Control Systems … shared KPIs. Collaborate with the COO and Senior Leadership Team to embed customer first thinking into business operations, influencing decision-making across departments. Drive continuous innovation through structured analytics, performance insights, and cross-functional collaboration, ensuring the service function evolves ahead of business growth. 2. Drive Exceptional Customer Outcomes and Satisfaction Improve NPS, CSAT, churn indicators and retention risk … management to enable scale and reduce operational complexity. Ensure SLA compliance, efficient escalation management, and strong collaboration between teams. Champion data-driven decision making, using analytics, customer insights, and performancemetrics to guide improvements. Oversee escalation management and ensure resolution pathways are well defined and communicated internally. Work closely with Product and Operations to prioritise development roadmap opportunities More ❯
swindon, wiltshire, south west england, united kingdom Hybrid/Remote Options
Humana
more years of project leadership experience Strong experience with healthcare data, particularly clinical and claims data used in HEDIS measurement Familiarity with CMS Stars programs , NCQA standards, and quality performance metrics. Advanced experience working with big and complex data sets within large organizations Experience analyzing data to solve a wide variety of business problems and create data visualizations that More ❯
. By connecting with your vehicles on-board computer they can uses all the live data it produces to analyse how efficiently you are driving. Its similar to how performance is analysed in Formula 1. They include 300 of the UK's largest fleets as customers including Tesco, Asda, Southwest Water, Iceland and Virgin Media to name a few. … impact on pipeline growth. Key Responsibilities Leadership & Team Development Lead, coach, and inspire the team to consistently exceed meeting and pipeline targets. Develop training and onboarding programmes to improve performance and accelerate career progression (to BDM or Account Executive roles). Set clear KPIs, run regular performance reviews, and foster a high-performance culture. Recruit, retain, and … strategy, balancing outbound calling, email, events, and partnerships. Work closely with Marketing to convert campaign leads and optimise qualification frameworks so only high-quality opportunities reach Sales. Continuously improve performance by testing new tools, channels, and tactics, and driving efficiency through data-driven insights. Contribute at a strategic level, providing market and competitor insights, shaping commercial planning. Process & PerformanceMore ❯
Bristol, Avon, England, United Kingdom Hybrid/Remote Options
Venn Group
issue resolution. You also need to have good SQL knowledge as well as experience in creating reports in report studio including XtraReports. Oversee the day-to-day management and performance of a team of up to 10 officers responsible for supporting the council’s wide range of IT applications Managing helpdesk operations, system upgrades, access management and incident resolution … Leading service improvement initiatives and ensuring excellent customer service delivery Liaising with internal and external stakeholders, including suppliers, to maintain system performance and compliance Analysing system data and performancemetrics to identify improvements Supporting the development of team processes and ensuring adherence to data protection, GDPR, and council standards About you Must have extensive experience of using More ❯
South West London, London, England, United Kingdom
Red King Resourcing
management. Key Responsibilities: Collaborate with cross-functional teams to develop, manage, and monitor technology or transformation projects. Utilise advanced Excel skills and analytical tools to generate reports, forecasts, and performance metrics. Ensure compliance with financial policies, regulations, and industry standards. Perform cost-benefit analysis and financial modelling to support project decision-making. Provide financial insights and recommendations to optimise More ❯
business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯
business opportunities. Deliver compelling presentations and proposals to prospective clients. Collaborate with internal teams to ensure seamless delivery of solutions and services. Maintain accurate records of sales activities and performance metrics. Required Experience: Proven track record in business development and account management within IT services and products. Strong experience working with medium to large companies. Exceptional communication and negotiation More ❯
technical understanding to support engineers in the build and development of POC's and have a hands-on approach to designing and implementing solutions which have high availability, achieve performancemetrics and are scalable Helping to shape, evolve and document the architecture that underpins the existing platforms and services and lead their on-going transition from legacy systems … ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯
procedures and product/programme requirements Act as an engineering interface to the Project Manager, clearly articulating the technical direction and decisions and technically support the project planning and performancemetrics Liaise and interface with other functions, e.g. Systems, Hardware, Programmes, Manufacturing, Sustainment, and other stakeholders Assure proper documentation of technical data generated for the assigned Test Systems More ❯
procedures and product/programme requirements Act as an engineering interface to the Project Manager, clearly articulating the technical direction and decisions and technically support the project planning and performancemetrics Liaise and interface with other functions, e.g. Systems, Hardware, Programmes, Manufacturing, Sustainment, and other stakeholders Assure proper documentation of technical data generated for the assigned Test Systems More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performancemetrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯
Chippenham, Wiltshire, England, United Kingdom Hybrid/Remote Options
Bechtle UK
the project. They negotiate framework agreements with distributors, defining the parameters of collaboration with—and securing profitability for—Bechtle’s sales units. They assess suppliers based on quality and performancemetrics, initiating appropriate measures for continuous optimisation. They act as a key interface between L&S, suppliers and manufacturers, and serve as contact for Sales. Job Role Responsibilities More ❯
be hands-on, but possess a foundation in technical concepts, best coding practices, system design, but also importantly be responsible for managing and inspiring their squad to achieve their performance metrics. You can have a background in any language ( Python, Java, .Net, etc) although the squad will be formed of Ruby Developers. Requirements: Ideally a Comp Sci degree or … Leadership/Engineering Manager role Strong background on Product-focused businesses Manage, coach, and support engineering team Create a technical strategy and budget proposal Implement and monitor technical strategy performancemetrics Communicate engineer team goals with engineering staff members Coordinate internal teams to ensure project timelines and budgets are met More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
MBDA
to be the technical interface with the Design Authority (external or internal) of weapons system equipment in order to ensure the consistency of the weapon system equipment with system performance and project commitments. The RMO will need to coordinate the work packages for both internal and external suppliers to develop products. Ensuring that cost, deadlines and technical choices, are … the specifications. This is a varied role ranging from developing requirements with stakeholders, spending time in a design lab and supporting the acceptance of our Weapon System products. The performance sub-system RMO will be responsible for delivery of the Data-Logging and Monitoring (DLM) Sub-system and Image Processing and Control, Processing Unit (IPPU). The DLM Sub … internal and external Understand and contribute to the key activities in the engineering development lifecycle such as design reviews (PDR/DDR/CDR) Manage schedule, cost, quality and performancemetrics for assigned work packages Work within a multi-discipline engineering team (e.g. Systems, mechanical, electrical, software etc...) Understand the benefits of re-use versus new development Limit More ❯
The role is to act as the technical interface with the Design Authority for weapons system equipment, ensuring alignment with system performance and project commitments. It involves coordinating work packages with internal and external suppliers to develop products on time, within budget, and according to specifications. Responsibilities include developing requirements with stakeholders, supporting design lab activities, and overseeing the … Understand sub-contractor management both internal and external Understand and contribute to the key activities in the engineering development lifecycle such as design reviews Manage schedule, cost, quality and performancemetrics for assigned work packages What we're looking for from you: Manage the delivery of complex electrical equipment and subsystems, including processing units, racks, and associated infrastructure. More ❯
Bristol, Gloucestershire, United Kingdom Hybrid/Remote Options
Experis
internal and external stakeholders across technical, commercial, and operational domains, and requires strong leadership in planning, governance, and project controls to manage dependencies, mitigate risks, and drive overall programme performance throughout the delivery lifecycle. Key Responsibilities Lead a multi-disciplinary team to deliver a complex system upgrade through the customisation and configuration of COTS products, applying structured programme management … and Agile leadership. Develop and maintain integrated project plans, applying robust controls to ensure delivery against agreed milestones, budgets, and performance metrics. Engage and manage senior stakeholders across the business and commercial partners to ensure effective collaboration and delivery assurance. Oversee resource planning and management to meet customer requirements, delivery schedules, and commercial targets. Identify and manage risks, issues … resolution and adherence to governance and change control processes. Take commercial ownership within a complex delivery environment, including budget forecasting, financial management, and contract oversight. Support vendor engagement and performance management, including the development and transition to fixed-cost contracts and Statements of Work. Facilitate Agile ceremonies and ensure adherence to Agile principles, using tools such as Azure DevOps More ❯