1 of 1 Performance Monitoring Jobs in Aberdeen

clients to help in achieving their goals. We are seeking an experienced Service Delivery and Service Improvement professional to take ownership of the ongoing performance, stability, and continuous enhancement of IT services across the organisation. This role is responsible for ensuring high levels of service quality through effective service … delivery management, performance monitoring, incident and escalation management, supplier governance, and stakeholder engagement. Working closely with both business and IT teams, you will drive service excellence by identifying improvement opportunities, managing risk and compliance activities, supporting the transition of new and changed services into live operation, and ensuring ...