Head of Operations
Cheltenham, Gloucestershire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Michael Page (UK)
Market Relationships: Work with the Market Engagement Team to build relationships and rapport with industry participants including insurers, MGAs and Delegated Authority schemes that cede directly to the Scheme. Performance monitoring and reporting: Develop and implement adequate monitoring and reporting process incorporating MI, KPIs and SLAs. Produce standard reports for the Operations Subcommittee and the Underwriting and … Claims Committees Continuous improvement: Harnessing insights from performance monitoring & reporting to aid continuous improvement in Bordereaux processing and operational risk management. Routine External Partner Engagement: Own the day-to-day relationship with Operations' external partners and set the strategic direction and service plans for these engagements. Work with the Vendors to oversee performance standards, risk management, internal … controls and monitoring and reporting of performance. Knowledge share: Inspire and support other members of the operations' professionals to achieve high levels of performance. Risk Responsibilities As a manager in a First Line risk function, you will continuously identify, monitor, manage and report your risks and controls within agreed risk appetites and tolerances. This will include working with the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: