4 of 4 Performance Monitoring Jobs in the East Midlands

overseeing daily operational workloads across calls, emails, live chats, and case management to ensure service levels are met. The role involves managing team performance, monitoring response times, ensuring cases are accurately documented and progressed correctly, and addressing performance or workflow issues. The Team Leader provides support … environment. Strong ability to manage and prioritise workloads across multiple channels, including calls, emails, live chats, and case queues. Demonstrated people management skills, including performance monitoring, coaching, and addressing underperformance or workflow issues. Excellent understanding of case management processes, including accurate note-taking, escalation handling, and ensuring cases ...

experienced Observability Engineer with strong expertise in Dynatrace dashboarding to join our team. This role is critical in designing and implementing advanced monitoring solutions that ensure application performance and reliability across complex environments. Key Responsibilities: Build and optimise Dynatrace dashboards to deliver actionable insights. Implement observability best practices … across metrics, logs, and traces . Collaborate with engineering and operations teams to enhance system performance and resilience. Troubleshoot complex issues and provide proactive solutions. Required Skills & Qualifications: Dynatrace Expertise: Several years of hands-on experience, including advanced dashboard creation. Observability Tools: Strong knowledge of Prometheus , Grafana , and time ...

ambition and a plan to develop our capabilities even further. We are looking to recruit a Applications Support Engineer to promote the availability, performance, security, effective provisioning, implementation, operations and maintenance of all of our applications. As such, you will be: Developing an excellent understanding of our business processes … that are required to support technology in order to solve problems and make improvements Perform regular system monitoring to verifying the integrity and availability of appropriate software resources and processes for users Perform regular security and performance monitoring activity, implementing and responding to established alerts, to quickly ...

Infrastructure Engineer An exciting opportunity has arisen for an experienced IT Infrastructure Engineer to deliver innovative technologies and support the continual evolution of high-performance IT systems. You will work across a broad range of infrastructure topics, act as a key technical escalation point, and drive both operational excellence … values innovation, collaboration and continuous improvement? If so, please do apply! Infrastructure support | Enterprise apps | WAN/LAN | Cloud platforms | Databases | Automation & scripting | Capacity & performance monitoring | Security | ITIL | Agile ...