18 of 18 Performance Monitoring Jobs in the Thames Valley

customers including Digital Risk Protection, Brand Protection and Dark Web Monitoring. You will set up services for new customers and investigate alerts from the monitoring platform to inform clients of security threats. You will provide insightful performance summaries, recommend service improvements, and develop relationships with customers to deliver … Resolution: act as point of contact for service‐related issues and resolve them with internal teams Communication: provide regular updates, address inquiries, manage expectations Performance Monitoring: track service performance metrics to identify trends and areas for improvement Process Improvement: identify opportunities to enhance delivery processes and implement ...

improvements. Experience coordinating infrastructure services across multiple geographical locations and working with third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring ...

issues. Manage technical interfaces with customers, suppliers and internal teams. Track progress against milestones, scope, schedule and quality requirements. Support project reporting, forecasting and performance monitoring. Ensure compliance with engineering governance, processes and standards. Facilitate technical reviews and milestone assessments. Support configuration management, change control and workload prioritisation. Communicate ...

decision-making Act as the primary escalation point for engineering issues Manage technical interfaces with customers, suppliers and internal teams Support project reporting, forecasting, performance monitoring and resource planning Facilitate technical reviews, milestone assessments and configuration management activities Governance and Delivery: Ensure project deliverables meet agreed scope, schedule ...

autoscaling, latency and cost tradeoffs), with SLOs, on-call, and incident response that cover models, not just services Observability(includes ML models) - drift and performance monitoring for ML, plus LLM-specific tracing, evals, and guardrails, wired into the same metrics and logging stacks we run everywhere else Company ...

escalation point for engineering and delivery issues. Manage technical interfaces across customers, suppliers and internal engineering teams. Support project reporting, forecasting and performance monitoring. Facilitate technical reviews, governance activities and milestone assessments. Ensure engineering deliverables meet agreed quality, process and compliance standards. Contribute to effort estimation, resource planning ...

disruption. Additionally, you will manage the full lifecycle of end-user devices and IT assets, from onboarding to decommissioning, while ensuring compliance with security, performance, and lifecycle standards. A champion of Continual Service Improvement, you will refine internal processes and escalation procedures to enhance operational efficiency and service quality. … love to hear from you! Key Responsibilities Leadership and Team Management: Lead and mentor the Global Site Support team, fostering a collaborative and high-performance culture Develop team capabilities through training, coaching, and performance feedback to ensure high-quality support delivery Operational Oversight: Ensure the timely resolution ...

Vendor Analyst supports the effective management of EWR's Digital, Data and Technology suppliers throughout the supplier lifecycle, ensuring contractual compliance, supplier performance monitoring, commercial governance, reporting and operational coordination. The role works closely with stakeholders across the business including, Information Technology, Commercial, Finance, Legal and Operational teams … ensure suppliers deliver value, performance, compliance and continuous improvement throughout the contract lifecycle. Key Responsibilities Support procurement and management of technology service providers throughout the contract lifecycle Build and maintain effective working relationships with suppliers and internal stakeholders Coordinate supplier review meetings, document and manage resulting actions, decisions ...

launch and go-to-market — work with marketing, sales and customer experience to shape go-to-market strategy, messaging, sales collateral and training materials. Performance monitoring and optimisation — define KPIs, analyse engagement data and customer feedback, and iterate through A/B testing and data-driven insight. Skills ...

platforms and help shape how the Linux environment develops and grows. Key Responsibilities Provide SME-level support across enterprise Linux platforms Maintain the stability, performance and security of Linux-based infrastructure Diagnose and resolve complex Linux infrastructure incidents and technical issues Support ongoing platform improvements and infrastructure development Build …/RHEL Linux infrastructure engineering Linux system administration Infrastructure automation Containerisation Application and service deployment Development environment configuration Linux security and hardening Performance monitoring and optimisation Incident and problem resolution IT service management Secure infrastructure environments Reasonable Adjustments Respect and equality are core values to us. ...

compliance requirements. You will work with experienced engineers who maintain and improve electrical infrastructure across AWE. This could include power supplies, lighting, alarms, monitoring systems and other equipment that supports our work. You will learn how engineers make sure electrical systems are safe, reliable, ready … programme, you will build practical experience in areas such as: Electrical engineering Asset lifecycle management Reliability improvement Fault investigation Engineering change Electrical safety Plant performance monitoring Regulatory compliance Electrical cable calculations As an Electrical Engineer (Facilities & Equipment) at AWE, you may work with equipment and systems such ...

link between design engineering and production, ensuring that electronic components and assemblies are built to specification, are testable, and meet quality and performance requirements. Works closely with technicians, design engineers, and supply chain teams to improve build processes, troubleshoot production issues, and ensure repeatability and reliability in the final … processes Perform or support functional testing, continuity checks, and basic debugging of circuit assemblies Track build status, yield, and rework metrics to support production performance monitoring Contribute to the selection of production methods and equipment for new electronic designs Support continuous improvement in build quality, reliability, and efficiency ...

Quality Framework & Testing: Design and execute QA frameworks, test scripts, and evaluation criteria specifically for AI chatbots, automated workflows, and agent copilot tools. Performance Monitoring: Continuously audit and analyze real-time AI conversations and self-service flows to identify intent misclassifications, hallucinations, inaccurate answers, or broken customer journeys. … data and conversational logs (required). Data Driven: Comfortable leveraging call/chat logs, accuracy metrics, and A/B test results to validate performance (required). Industry: Experience in a similar role within the Travel Industry (Preferred). Impact‐Driven: Motivated by delivering high Traveler Sentiment Scores ...

project deliverables. This is an in-office position based in Reading/Newbury. Responsibilities Work closely with customer mobile network teams on network performance monitoring, analysis, and reporting. Provide onsite and remote support to the customer, and channel field feedback to the product, integration, and support teams. Build … custom dashboards and automated reports covering key network and business KPIs across multiple use cases. Participate in technical meetings, monitor product performance, and track customer requirements. Prepare and issue technical guidelines and the findings of technical studies. Prepare and issue both engineering-level and executive-level reports. Required Qualifications ...

seperate roles, one focused on their Azure platform, another focused on their AWS platform. Both roles require hands on experience with IaC, Containerisation and Monitoring/Observability tools. Experience required for the Senior Site Reliability Engineer: Previous experience as a Site Reliability Engineer or similar (cloud, infrastructure, DevOps … MSP. Strong hands-on experience with either Azure or AWS. Experience with Infrastructure as Code/Terraform, Container orchestration (Kubernetes, EKS or AKS), and monitoring and observability tooling (Prometheus, Grafana, Datadog, or Azure Monitor). Ability to implement new processes, and tools, ensuring the wider development and support teams ...

MSP. Strong hands-on experience with both AWS, and on-premise virtual machines. Experience withInfrastructure as Code/Terraform, Container orchestration (Kubernetes), and Monitoring and observability tooling (Prometheus, Grafana, Datadog, or Azure Monitor). Ability to implement new processes, and tools, ensuring the wider development and support teams adopts … Terraform, Kubernetes ect) to manage provision, and configure servers and networks, and automate application lifecycles. Regularly use Datadog and other observability tools for application performance monitoring. Implement new ways of working, helping to shape how the organisation responds and recovers to incidents. Take ownership of incident resolutions. Actively drive ...

Strong hands-on experience with both Azure, and on-premise virtual machines. Experience withInfrastructure as Code/Terraform, Container orchestration (Kubernetes or AKS), and Monitoring and observability tooling (Prometheus, Grafana, Datadog, or Azure Monitor). Ability to implement new processes, and tools, ensuring the wider development and support teams … Terraform, Kubernetes ect) to manage provision, and configure servers and networks, and automate application lifecycles. Regularly use Datadog and other observability tools for application performance monitoring. Implement new ways of working, helping to shape how the organisation responds and recovers to incidents. Take ownership of incident resolutions. Actively drive ...

records, coordinating updates with relevant departments. Accreditations & Compliance: Coordinating accreditation and certification renewals, maintaining records and gathering supporting documentation. Training & Competency: Updating training matrices, monitoring qualification expiry dates and arranging training, renewals and bookings. Audits & Inspections: Supporting internal audits, site inspections and compliance reviews, maintaining records and tracking corrective … Maintaining health and safety records, accident and incident logs, near-miss reports and associated action trackers. Environmental Compliance: Maintaining environmental records and assisting with monitoring and reporting requirements. Reporting & Performance: Updating SHEQ trackers, collating data and assisting with management reports, statistics and performance monitoring. General Administration: Preparing ...