10 of 10 Performance Monitoring Jobs in the West Midlands

of today's market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management. After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since … page to learn how you can be part of our journey. Job Summary This role is ideal for an experienced software engineer who is passionate about building scalable, high-performance applications in a collaborative environment. As a key technical contributor, you will work on designing, developing, and optimizing software solutions using the Microsoft technology stack, including Azure, .NET, and … product quality. Implement secure coding practices and ensure adherence to industry security standards and best practices. Required Education and Experience Experience in designing and developing scalable, distributed, and high-performance cloud-based applications. Strong understanding of object-oriented programming principles and design patterns. Expertise in microservices architecture and event-driven systems. Proficiency in SQL and NoSQL databases, with a More ❯

a compelling vision, and unite managers around a common purpose. You've got experience working with B2B software products, high-availability systems, and transactional platforms. You understand software observability, performance monitoring, and the importance of resilience and self-healing capabilities. You've recruited and nurtured diverse, high-performing teams, from grads to senior leaders, and you champion continuous More ❯

stakeholder approval. Training & Documentation: Develop documentation and deliver training sessions for system users and administrators to ensure smooth adoption. Post-Migration Support: Provide hypercare support after go-live, including performance monitoring, issue resolution, and user feedback incorporation. Required Skills & Experience: * Strong ITSM system administration, configuration, and support experience* Proven experience merging or migrating ITSM systems (Freshservice, ServiceNow, Jira More ❯

stakeholder approval. Training & Documentation: Develop documentation and deliver training sessions for system users and administrators to ensure smooth adoption. Post-Migration Support: Provide hypercare support after go-live, including performance monitoring, issue resolution, and user feedback incorporation. Required Skills & Experience: * Strong ITSM system administration, configuration, and support experience* Proven experience merging or migrating ITSM systems (Freshservice, ServiceNow, Jira More ❯

the modernisation of support functions as digital capabilities are increasingly brought in-house. Key Responsibilities: Lead and develop a high-performing digital support team with a strong focus on performance and retention Define and manage support strategies , including SLAs, incident and problem management, escalation paths, disaster recovery, and tooling Champion customer-first principles to ensure digital systems deliver seamless … reliable experiences Oversee platform performance using metrics such as Page Load Time, MTTR, API Response Time, and Error Rates Work closely with engineering, product, infrastructure, and third-party vendors to support rapid change and stable delivery Establish strong observability and monitoring frameworks , making IT the first to know when issues arise Define and automate code handover processes , collaborating … with product and engineering teams on Operational Acceptance Testing Contribute to and execute business continuity and disaster recovery plans, with regular testing and iteration Report on performance metrics and govern service levels across all internal and external support functions Key Requirements: Extensive experience building and leading digital support functions in large-scale, fast-paced environments Strong knowledge of ITIL More ❯

think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. The Role: Head of Platform Operations and Performance Join British Airways as our Head of Platform Operations and Performance and take the lead in ensuring resilience, observability, and excellence across our customer-facing digital journeys. This … pivotal leadership role sits within the Commercial directorate and drives operational effectiveness for our Ecommerce & Platforms division. What You'll Do: Own and drive operational performance management across Ecommerce & Platforms, using operational, commercial and journey metrics (e.g. uptime, response times, bugs) to guide improvements. Foster a culture of observability by leveraging data insights to proactively monitor, troubleshoot, and optimise … efficiency across Commercial Platforms Lead high-performing teams through change, providing strategic coaching and fostering an inclusive, collaborative working environment. Build effective relationships across BA to align reporting and performance tracking, contributing to the success of ecommerce KPIs. What You'll Bring to British Airways: A highly driven, strategic and agile mindset with a deep understanding of platform and More ❯

technology operations across a complex application portfolioincluding mobile apps, e-commerce platforms, POS systems, and kitchen management software. You will play a vital part in driving system availability, service performance, and continuous improvement across the digital and retail landscape. Key Responsibilities: Provide visionary leadership across digital and retail IT application support Line manage and develop a high-performing support … team , including performance and career development Design and implement strategic plans to enhance service quality and resilience Drive a customer-first culture in IT support, balancing user experience and operational efficiency Collaborate with digital product, project, and third-party vendor teams to resolve issues quickly and effectively Maintain and improve service availability , performance monitoring , and incident management … support functions across customer-facing technologies Solid understanding of the Software Delivery Lifecycle and the role of support within it Skilled in modern support practices , including automation, alerting, and monitoring tools Strong communication, stakeholder engagement, and vendor management abilities Ability to thrive in high-pressure environments and make confident, timely decisions Strong leadership qualities, with the ability to coach More ❯

and gadgets that display relevant project data effectively. Stakeholder Collaboration: Work closely with project managers and team leads to understand reporting requirements and translate them into actionable dashboard elements. Performance Monitoring: Ensure dashboards load efficiently and provide real-time data without performance degradation. Training & Support: Provide training sessions for end-users on how to utilize dashboards effectively More ❯

Implement robust governance frameworks to oversee contract activity, including escalation routes, review processes, and audit documentation. Ensure adherence to applicable procurement laws and regulations, such as PCR 2015. Supplier Performance Management: Develop and oversee performance metrics such as SLAs and KPIs to evaluate supplier delivery. Lead regular performance assessments and champion continuous improvement initiatives. Lifecycle & Change Management … separations. Solid grasp of public sector procurement processes and relevant contract legislation. Exceptional communication and stakeholder management abilities, with a collaborative approach. Well-versed in contract governance and supplier performance monitoring frameworks. Interested? Please submit your updated CV to Olivia Yafai at Crimson or immediate consideration. Not interested? Do you know someone who might be a perfect fit More ❯

months into a technical lead role. This API Support Manager based near Birmingham should have experience with following key skills: Experience managing API configuration API change management skills API performance monitoring Strong API documentation skills Project management skills Strong stakeholder engagement skills who would thrive in a fast paced, engaging environment In return this API Support Manager will More ❯