BMC Helix ITSM Technical Consultant/Architect
- Hiring Organisation
- Falcon Chase International
- Location
- Andover, Hampshire, United Kingdom
- Employment Type
- Contract
- Contract Rate
- GBP Annual
ADDM) and CMDB data models. Configure workflows, approvals, SLAs, OLAs, escalations and automation rules. Provide Level 3 production support, platform administration, upgrades, patching and performance optimisation. Work closely with business stakeholders, Solution Architects and Service Management teams to deliver scalable ITSM solutions aligned with ITIL v4. Produce technical documentation ...