7 of 7 Performance Optimisation Jobs in the East Midlands

similar) Monitoring stack exposure (Prometheus, Grafana, Azure Monitor, etc.) Strong communication across tech & non-tech stakeholders Bonus points for: FinOps/cloud cost optimisation Zero-trust/secrets management Event-driven systems & distributed architecture CDN & performance optimisation knowledge You think strategically, You execute practically and you hold ...

robust APIs, service layers, and data models that support frontend applications and integrations with third-party systems. Alongside feature development, youll focus on improving performance, strengthening security, and enhancing the reliability of core backend systems. Youll also help implement automated testing, code quality tooling, and deployment automation to ensure … level and junior engineers. Beyond development, youll be involved in diagnosing and resolving complex technical issues. This includes investigating production incidents, identifying performance bottlenecks, and resolving data inconsistencies or service degradation. Youll support root cause analysis and help implement long-term solutions that improve platform stability. Collaboration will ...

Dynamics 365/Dataverse (tables, relationships, option sets, including custom tables). Delivered reporting for Customer Service/Contact Centre : cases, queues, SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics. Implements … governance, and performance optimisation (model + measures). Can translate service ops needs into clear KPIs, definitions, and usable dashboards. Nice to Haves: Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging). Broader Power Platform exposure (Power Apps/Automate ...

from Dynamics 365/Dataverse (tables, relationships, option sets, including custom tables) Delivered reporting for Customer Service/Contact Centre : cases, queues, SLAs, agent performance, call statistics. Data extraction/refresh patterns from Dataverse (e.g., connector/TDS/Synapse Link/Fabric ) and shaping for analytics PowerBI Developer … Implements RLS , governance, and performance optimisation (model + measures) Can translate service ops needs into clear KPIs, definitions, and usable dashboards Nice to Haves PowerBI Developer Knowledge of Omnichannel/contact centre metrics (e.g., FCR, AHT, backlog/aging) Broader Power Platform exposure (Power Apps/Automate ...

with stakeholders - Strong leadership skills with the ability to motivate, develop, and retain technical talent - Analytical and problem-solving mindset with a focus on performance optimisation and continuous improvement - Collaborative approach, working effectively across business, technical, and vendor teams - Ability to balance strategic platform development with ...

pragmatic exceptions) Delivery collaboration (Agile ways of working, enabling teams without blocking) Key Activities: Define Platform Strategy, Roadmap & Technical Direction Lead Continuous Improvement & Platform Performance Optimisation Platform Governance & Quality Assurance Vendor Management - Driving value from ServiceNow contract, managing licensing, and implementation partners Support Release, Environment & Lifecycle Management Support ...

work closely with internal teams and third-party partners to manage day-to-day operations while also shaping long-term plans. From performance optimisation to incident response, from disaster recovery testing to future capacity planning, your work will help keep our business running safely and efficiently. Reporting ...