of scalable and maintainable test automation frameworks. Define and enforce best practices for test automation across teams and projects. Collaborate with development, DevOps, and QA teams to integrate automated testing into CI/CD pipelines. Mentor and guide QA engineers and automation testers, providing technical leadership and training. Evaluate and recommend new tools, technologies, and processes to improve test … automation efficiency. Develop and maintain automated test scripts for functional, regression, performance, and integration testing. Analyse test results, identify root causes of failures, and work with teams to resolve issues. Ensure test coverage and traceability for all automated test cases. Participate in code reviews and contribute to test strategy and planning sessions. Report on automation progress, quality metrics, and … risks to stakeholders. Required Qualifications: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. 7+ years of experience in software testing, with at least 4 years in test automation. Proven experience leading test automation initiatives and teams. Expertise in automation tools such as Selenium, Cypress, Playwright, Appium, TestNG, JUnit, etc. Strong understanding of CI More ❯
test strategies for Salesforce Service Cloud implementations, based on provided designs and user stories. Lead a team of QA analysts and testers, providing guidance, mentoring, and support. Oversee various testing activities, including functional testing, regression testing, integration testing, system testing, and user acceptance testing. Identify, document, and track software defects using Jira, ensuring clear communication … guidelines. Participate in requirements gathering and design reviews to provide input on testability, quality considerations, and resource planning. Drive the development and improvement of QA processes, best practices, and testing methodologies. Work within an Agile development environment, participating in sprint planning, daily stand-ups, retrospectives, and release planning. Ensure adherence to project timelines and deliverable deadlines. Ensure adherence to … experience as a Quality Assurance Consultant or Software Tester, with at least 3+ years in a lead role. Extensive experience with Salesforce Service Cloud implementations. Deep understanding of software testing methodologies, quality assurance principles, and best practices. Proven ability to design and execute comprehensive test plans and test strategies. Extensive experience with Jira for defect tracking and test management. More ❯
technologies, talented people, and innovation so we can help create a better tomorrow. What you'll be doing The Senior QA Automation Engineer is passionate about evolving from manual testing to automated testing for a consumer-facing IVR supporting Experian's Consumer Services contact centers. You will be responsible for developing, maintaining, and executing automation scripts. You have … maintaining automated test scripts to reduce repetitive manual testing. Responsibilities include: Independently design, develop, and deliver an automation framework for products with a quality mindset Extensive knowledge on automated testing for contact center telephony and & CRM technologies Design and develop test automation scripts leveraging Cyara, create test suites, configure & orchestrate test environments/infrastructure and perform test execution Contribute … to understand project architecture and business requirements to devise an automation test strategy and test plans Work closely with product owners and scrum masters to determine acceptance criteria for testing Ensure the correctness and completeness of voice/CRM applications Experience verifying the logic of the Call Flow and business requirements A change agent for continuous improvement that delivers More ❯
