5 of 5 Planning Manager Jobs in the Thames Valley

Title: Dialler & Resource Planning Manager Location: Aylesbury (1 Day per week - Hybrid) Salary: £55,000 - £60,000 CCP are pleased to support a long-standing client with the recruitment of a Dialler & Resource Planning Manager. As Dialler & Resource Planning Manager, you'll take ownership of the outbound contact strategy and workforce planning function. You … ll be responsible for managing multiple campaigns, ensuring maximum agent utilisation and right-party contact rates. You'll also lead the creation and analysis of call forecasts, capacity planning, and performance reporting across multiple channels, using data and insight to inform operational decisions and deliver measurable improvements in productivity and customer outcomes. Only candidates with experience in both Dialler … management and Resource Planning management will be considered. Systems: Calabrio - Nice CXone Key Responsibilities: Design, manage and optimise outbound contact strategies and campaigns. Oversee workforce planning, forecasting and real-time resource management. Deliver in-depth analysis and reporting on contact centre data. Drive improvements to contact rates, talk time, and campaign performance. Provide technical support and contribute to More ❯

The Role: We're on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive dialling platforms. You … increasing right party contacts. We're based in Aylesbury and currently work from the office one day a week - every Wednesday. What you'll be doing: Leading the Workforce Planning function to deliver accurate capacity plans Managing inbound and outbound campaigns, including the development of new strategies Analysing dialler and contact data to inform tactical and strategic decisions Driving … channels and mediums Organised, adaptable and able to work to performance targets Skilled in coaching and training with a clear, professional approach Knowledge of business strategy to inform dialler planning Willingness to flex working hours to meet operational demands Ability to manage expectations from agents to senior leadership Desirable: Familiarity with Teleopti WFM (Web and Local versions) Experience managing More ❯

our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. Domino's UK & IRL are seeking a Digital Marketing Planning Manager to join our Marketing team You will work closely with our channel leads across YouTube, Paid Social, Search, and Affiliates to orchestrate and deliver high-impact digital … campaigns. You'll be responsible for planning and briefing digital marketing activity across all channels - ensuring campaigns are insight-led, creatively strong, and delivered on time. From budget discussions and creative briefings to test coordination and post-campaign analysis, you'll be the driving force behind our digital campaign planning. Success in this role looks like: A minimum of … years' experience in digital marketing or media planning, ideally within customer-facing industries such as retail, QSR, hospitality, or ecommerce. A solid grasp of multi-channel digital strategy, with the ability to plan and coordinate campaigns across paid media, CRM, and content. Digital marketing qualifications (e.g. Meta or Google certifications) are a plus, as is a degree in a More ❯

our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. Domino's UK & IRL are seeking a Digital Marketing Planning Manager to join our Marketing team You will work closely with our channel leads across YouTube, Paid Social, Search, and Affiliates to orchestrate and deliver high-impact digital … campaigns. You'll be responsible for planning and briefing digital marketing activity across all channels - ensuring campaigns are insight-led, creatively strong, and delivered on time. From budget discussions and creative briefings to test coordination and post-campaign analysis, you'll be the driving force behind our digital campaign planning. Success in this role looks like: A minimum of … years' experience in digital marketing or media planning, ideally within customer-facing industries such as retail, QSR, hospitality, or ecommerce. A solid grasp of multi-channel digital strategy, with the ability to plan and coordinate campaigns across paid media, CRM, and content. Digital marketing qualifications (e.g. Meta or Google certifications) are a plus, as is a degree in a More ❯

Digital Account Manager - Digital Planning The company This is a great independent agency who prides themselves on doing things differently and developing and focussed on their employees development which creates an inspiring culture. The role This is a fantastic Digital Account Manager and you will get the opportunity to work across a portfolio of clients. You will … run the day-to-day client needs from a digital planning perspective Your focus will be cross digital planning Reporting and presenting key findings Be active and enthusiastic as a market expert, championing work and market trends You Experience in managing Digital campaigns including paid search, display, programmatic, paid social and emerging platforms Huge amounts of enthusiasm and … a can-do attitude Experience in client management and media planning Apply Now! You can apply for this Digital Account Manager role now by sending us your CV or by calling us now! Don't forget to register as a candidate too. Nicola LeBorgne - Senior Client Partner Sphere Digital Recruitment currently have a variety of job opportunities across More ❯