2 of 2 Planning and Forecasting Jobs in Buckinghamshire

Title: Dialler & Resource Planning Manager Location: Aylesbury (1 Day per week - Hybrid) Salary: £55,000 - £60,000 CCP are pleased to support a long-standing client with the recruitment of a Dialler & Resource Planning Manager. As Dialler & Resource Planning Manager, you'll take ownership of the outbound contact strategy and workforce planning function. You'll be responsible for managing multiple … campaigns, ensuring maximum agent utilisation and right-party contact rates. You'll also lead the creation and analysis of call forecasts, capacity planning, and performance reporting across multiple channels, using data and insight to inform operational decisions and deliver measurable improvements in productivity and customer outcomes. Only candidates with experience in both Dialler management and Resource Planning management will be … considered. Systems: Calabrio - Nice CXone Key Responsibilities: Design, manage and optimise outbound contact strategies and campaigns. Oversee workforce planning, forecasting and real-time resource management. Deliver in-depth analysis and reporting on contact centre data. Drive improvements to contact rates, talk time, and campaign performance. Provide technical support and contribute to ad-hoc projects as required. Present data and insight More ❯

Financial Data Analyst - £55,000 - Milton Keynes Your new company A leading global manufacturer is seeking a highly skilled and technically proficient Financial Data Analyst to join their dynamic finance team. This is a fantastic opportunity to work within a fast-paced, innovation-driven environment where data and insight play a critical role in strategic decision-making. Your new role … You'll be responsible for delivering high-quality financial data analysis across multiple business units, supporting planning, forecasting, and performance reporting. Working closely with senior stakeholders, you'll leverage advanced tools and systems to drive automation, improve reporting accuracy, and ensure compliance with internal and external standards. What you'll need to succeed A university degree (mandatory) A recognised accounting … qualification (CIMA, ACCA, or ACA) Advanced Excel skills including VBA coding Strong experience with Power Pivot, Power Query, Power BI, and DAX Proficiency in SAP & SAC (Cloud), particularly CO-PA and FI modules Familiarity with Analysis for Office and SQL Experience using Power Automate to streamline reporting processes Excellent communication skills and a proactive, problem-solving mindset What you'll More ❯