Head of Client Services
Leicester, Leicestershire, United Kingdom
Publitek
Williams Commerce is a digital agency, established for 15 years and part of the Next15 Communications group, a UK PLC with a global footprint across 50 offices in 15 countries. We help brands grow by redefining and accelerating the digital customer experience, creating rapid value and enabling future digital business. Role overview We are looking for a strategic and commercially … minded Head of Client Services to lead and develop a Client Services team across our e-commerce-focused portfolio. This role sets out to ensure outstanding client delivery while unlocking strategic growth opportunities. You'll oversee a team and work cross-functionally with delivery, strategy, and product teams to enhance our partnerships and performance. You will report to the Chief … Client Officer. As a Head of Client Services atWilliams Commerce, you will: Lead and evolve our Client Services approach, advocating for client-centric strategies that accomplish measurable outcomes across retention, satisfaction, and commercial performance. Drive long-term account planning and growth across main clients, ensuring strategic alignment with their evolving e-commerce goals. Build deep, trusted relationships with senior client More ❯
Employment Type: Permanent
Salary: GBP Annual
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