1 of 1 Platform Support Engineer Jobs in England

doDevelop and maintain a deep understanding of the assigned technical platforms, systems, interdependencies and operational risks.Carry out first-line investigation and resolution of platform, system and application issues.Perform daily system checks to verify operational integrity.Respond promptly to system dashboard alarms and Talkback queries.Investigate and resolve transmission-affecting incidents … manage incident tickets using Jira.Complete pre- and post-implementation checks following system changes through the Change Request process.Collect and analyse system logs to support investigations into service- and system-impacting issues.Work collaboratively with second-line Platform Engineering teams, Platform Principals and subject-matter experts to capture ...