Junior IT Analyst
monmouthshire, united kingdom
Westons Cider
support our IT operations, data reporting, and infrastructure. This entry-level role is ideal for candidates with foundational knowledge in IT systems, API development, and data visualization using Power BI. Key Responsibilities: Provide first-level technical support to end-users via phone, email, or in person. Troubleshoot hardware, software, connectivity issues, issues related to Microsoft Dynamics NAV and … needed. Document technical issues, resolutions, and system changes in the helpdesk system. Assist in the development and testing of basic APIs for internal system integrations. Create and maintain Power BI dashboards and reports to support business decision-making. Support onboarding processes including setting up user accounts, workstations, and mobile devices. Participate in IT projects such as … part of a team. Willingness to learn and adapt to new technologies. Desirable Knowledge of Jet or SQL query (but not essential). Certifications such as CompTIA A+, Microsoft Power BI, or relevant Dynamics certifications are a plus. This role offers a pathway to more advanced positions such as IT Analyst, Data Analyst, or ERP Systems More ❯
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