IT Technician
- Hiring Organisation
- Reed Technology
- Location
- Romsey, Hampshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £45,000
updating, and support of the company's IT hardware, software, communication systems, and utilities. Additionally, the IT Specialist will contribute to business intelligence (BI), data analytics, and the application of artificial intelligence (AI) tools to support operational decision-making. Day-to-day of the role: Receive, prioritize … execute help-desk requests; escalate complex issues as needed. Provide end-user support and training on hardware, software, BI dashboards, and AI-assisted tools. Assist with the company's IT network and hardware infrastructure including basic troubleshooting, equipment setup, and routine maintenance, escalating complex issues ...