1 of 1 Power Platform Jobs in Dover

You will act as a key link between business users, internal technology teams, and external support providers. This role ensures Dynamics 365 and Power Platform solutions are effectively supported and aligned with operational needs. Internally, the analyst works closely with business units to understand their use … and stakeholders to gather information, clarify issues, and communicate resolutions effectively. Perform basic configuration and system administration tasks within Dynamics 365 and the Power Platform. Manage support tickets via the ACG portal, ensuring timely updates and resolution tracking. Determine whether issues can be resolved internally or require escalation … or updates. Assist in user training and onboarding for Dynamics 365 applications. Maintain awareness of new features and updates in Dynamics 365 and Power Platform to support continuous improvement. The experience and skills you need to become our Dynamics 365 Support Analyst: Proven experience providing 2nd More ❯