of leading teams, who is able combine a strategic, pragmatic approach with practical experience whilst delivering technology services that fulfil our firm's business objectives. Role and responsibilities Operational Management System Performance - Ensure all IT systems are reliable, secure, and optimised for performance. Service Delivery - Lead IT support functions to ensure excellent customer service, strong management incidents and … Collaborate with internal stakeholders of varying seniority to understand business needs and ensure IT services meet their requirements, this role calls for excellent verbal and written communication skills. Vendor Management - Develop and manage relationships with external IT suppliers and service providers, ensuring the firm receives high-quality services. Asset Management - Develop and manage a good asset management … continuously work closely with our security team to both maintain and improve our security posture. Compliance - Ensure IT operations comply with industry regulations, including GDPR and SRA guidelines. Risk Management - Identify and mitigate risks related to IT systems, including processes. Policies - Develop and enforce IT policies and procedures to standardise practices across the firm. Innovation and Strategy Continuous Service More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
LegalTech Hub, Inc
integration of information using the range of Microsoft tools available in this area, e.g. Azure Functions, Power Apps and Logic Apps, the information we are integrating primarily sits across practicemanagement systems, document management systems and external data providers. We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk … and cost through operational improvement, efficient data management, and technology usage. As a Senior Consultant, you will be expected to collaborate with senior and junior-level internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks. This is … primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, and SharePoint as collaboration tools. Preferred: Knowledge of the Intapp Risk, Time and CRM products Knowledge of PracticeManagement Systems e.g. Elite3E, Aderant About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ More ❯
London, England, United Kingdom Hybrid / WFH Options
Harbor
integration of information using the range of Microsoft tools available in this area, e.g. Azure Functions, Power Apps and Logic Apps, the information we are integrating primarily sits across practicemanagement systems, document management systems and external data providers. We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk … and cost through operational improvement, efficient data management, and technology usage. As a Senior Consultant, you will be expected to collaborate with senior and junior-level internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks. This is … primarily Excel, Word, PowerPoint, and Visio); familiarity with use of Outlook, Teams, and SharePoint as collaboration tools. Preferred: Knowledge of the Intapp Risk, Time and CRM products Knowledge of PracticeManagement Systems e.g. Elite3E, Aderant About Us: Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ More ❯
London, England, United Kingdom Hybrid / WFH Options
Cognitive Group | Part of the Focus Cloud Group
Tsuro Tsuro is reshaping legal tech by empowering law firms to deliver better outcomes for both clients and businesses. Their platform is a unified, AI enabled, low code legal practicemanagement system built on Microsoft technologies. It streamlines client onboarding, CRM, document management, financial workflows, matter handling, and compliance—all within a seamless ecosystem tsuro.co.uk. Role Overview … between legal professionals, product teams, and technologists. You’ll help translate real-world legal practices into digital workflows, optimizing how lawyers and firms leverage AI-driven tools for case management, billing, and client engagement. Key Responsibilities Stakeholder Engagement Conduct workshops, interviews, and surveys with legal staff and practice managers to understand current processes, challenges, and user needs. Requirement … cycles and ensure clarity in deliverables. Testing & Quality Assurance Work with QA to design test scenarios, support UAT, and ensure new modules meet business needs before release. Prioritisation & Backlog Management Assist Product Owners to prioritise requests based on ROI, risk, and strategic objectives. Required Qualifications 3+ years’ experience as a BA or Product Analyst in SaaS, especially legal tech More ❯
Ensure solutions adhere to relevant legal and regulatory requirements (e.g., GDPR, data privacy). - Contribute to the development of architectural patterns and best practices within the IT department. Stakeholder Management & Communication: - Effectively communicate architectural concepts and solutions to both technical and non-technical stakeholders. - Build strong relationships with key stakeholders across the firm to understand their needs and priorities. … Facilitate discussions and workshops to gather compliance requirements and define architectural solutions. - Present architectural proposals and recommendations to senior management and governance bodies. Governance & Standards: - Contribute to the establishment and enforcement of architectural standards, policies, and guidelines. - Participate in architectural reviews to ensure and consistency. - Promote the adoption of best practices in software development, infrastructure management, and security. … 8+ years) in IT, with a demonstrable track record in enterprise and/or solution architecture roles. Deep understanding of the legal industry, including legal processes, key applications (e.g., practicemanagement systems, document management systems, CRM), and regulatory requirements. Proven ability to develop and implement enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman). Strong experience in More ❯
integration of information using the range of Microsoft tools available in this area, e.g. Fabric, Azure, Power Platform and Logic Apps, the information we deal with primarily sits across practicemanagement systems, document management systems and external data providers. We serve both as advisors and as experienced, hands-on resources, collaborating with our clients to contain risk … and cost through operational improvement, efficient data management, and technology usage. As a Senior Consultant, you will be expected to collaborate with senior and junior-level internal resources, as well as clients, to ensure correct prioritization and timely delivery of both a “business as usual” type model for our clients as well as some “continual improvement” tasks. This is More ❯
assets, reduce collective risk, and help businesses grow. Law is an incredibly demanding profession that involves complicated, precise work with heightened client care. Midsize law firms often lack the management experience, technology and administrative processes to help them do this work efficiently, instead relying on long hours and manual processes. As a result, the legal sector has traditionally been … slow to change. Until now. Through our powerful, innovative law firm management technology, Actionstep enables law firms to work efficiently, delight clients, evolve with the market and thrive as efficient, profitable businesses. With Actionstep, law firms are equipped to confidently embrace the future. Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products … specializing in the delivery of Legal PracticeManagement software. We are a fast growing, dynamic business with a global customer base of more than 40,000 and a team of over 220 in the USA, Australia, UK, Canada and New Zealand. Job Title: Product Manager – Enterprise The Purpose of Your Role As a Product Manager – Enterprise at Actionstep More ❯
London, England, United Kingdom Hybrid / WFH Options
Cencora, Inc
achieving their goals through: Wholesale Services - Fast access to veterinary pharmaceuticals and supplies through temperature controlled fleet of vehicles, warehouses and an ordering experience through the MWI online store. PracticeManagement Technology (Merlin) - Web/mobile solutions that support the core workflows of your veterinary business from warehousing to patient management, appointments and communication. Job Details : We … engineering and technical support teams to proactively improve our offerings to our clients from a scalability, reliability, security and speed to market perspective. The role may have some line management duties but no direct reports. Our teams are distributed around the UK with offices based in Camberley and Castle Cary. There are twenty people in the UK today across … SQL Server, App Services, Blob Storage, Load Balancer, WAF) and best-practices for working with technology. An understanding of technologies that underpin a DevOps approach to cloud transformation and management, including but not exclusive to, IaaS, PaaS, SaaS , Containerisation and Orchestration, CI/CD. Experience with infrastructure as code ( IaC ) tools such as Terraform or ARM templates. Proficiency in More ❯
London, England, United Kingdom Hybrid / WFH Options
Elite Information Systems, Inc
is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights … more effectively and efficiently. Job Description: We’re seeking an experienced Product Manager with deep expertise in Payments & financial compliance to drive innovation across Elite’s legal financial and practicemanagement solutions. In this role, you will lead the development and execution of payment and compliance-related product strategies that deliver seamless, secure, and scalable financial experiences to … role with in-person collaboration with the London payments team. What You’ll Do: Own the end-to-end product lifecycle for payment capabilities within our legal and financial management suite, including core payment processing, integrations, reconciliation, and compliance. Drive product discovery to uncover customer pain points related to billing, trust accounting, and client payments—translating insights into validated More ❯
at Circle Group Get AI-powered advice on this job and more exclusive features. Legal IT Project Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar … a leading law firm in central London This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new PracticeManagement System (PMS), Document Management System, and case Management system. You must have experience implementing cloud-based finance or legal application software, or replacing/upgrading … old legacy systems. Experience Required Proven experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in PracticeManagement Systems/Document Management Systems/Case Management systems Been an IT Project Manager or a Senior Business Analyst in the past, for either a law firm or another professional services company Strong More ❯
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals have … more time to focus on providing quality experiences for their patients. In fact, one connected practicemanagement system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care. Exan Software (Exan) has over 20 years of experience developing and supporting software in dental markets in … Canada and throughout the world. As part of Henry Schein One, Exan's products support the Canadian Dental PracticeManagement and Global Academic-Dental markets. Our on-premises products are well established with strong customer loyalty while our cloud product customer base is growing every year. About the Opportunity Joining the growing finance team, atHenry Scheine One Canada More ❯
Henry Schein One (HSOne) is the global leader in dental management, analytics, communication and marketing software. We deliver innovative dental software and services, combined with expert business coaching, to help connect dental technology so it works as one. When technology connects, more data is shared, more tasks are automated, and more work gets done. Most importantly, dental professionals have … more time to focus on providing a quality experience for their patients. In fact, one connected practicemanagement system simplifies each step of the patient experience - from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring care. Exan (Exan) has over 20 years of experience developing and supporting software in dental markets in … Canada and throughout the world. As part of Henry Schein One, Exan's products support the Canadian Dental PracticeManagement and Global Academic-Dental markets. Our on-premise products are well established with strong customer loyalty while our cloud product customer base is growing every year. About the Opportunity : As a Business Operations Analyst, you will serve as More ❯
goals. Experience supervising a team. Proficiency in virtual training tools (ie. Zoom, MS Teams) and e-learning development software (ie. Articulate 360, Articulate Storyline, Camtasia). Knowledge of Learning Management Systems (ie. Litmos). Excellent communication, facilitation, and stakeholder management skills. Highly organised with attention to detail and experience managing multiple workstreams. Project and programme management skills … Proficiency in Microsoft 365 Suite Knowledge of Intapp systems, Document management systems (ie. iManage), PracticeManagement systems (ie. 3E systems) Experience working in a global or fast-paced environment across the legal sector Experience in change management *For a full job description, click the APPLY button to be directed to our website* Why Harneys? Harneys is … ago Learning And Development Manager - Oncology Learning And Development Manager - Oncology Deputy Head of Clinical Education and Development London, England, United Kingdom 4 days ago Training and Research Hub Management Lead London, England, United Kingdom 2 days ago Learning & Organisational Development Manager - Ashford (Kent), England OR Cairns, Australia. Ashford, England, United Kingdom 2 weeks ago Watford, England, United Kingdom More ❯
decades of combined experience. Innovation Focus : Our approach extends the capabilities of Elite and Aderant systems beyond what their creators envisioned, helping firms unlock insights previously trapped in their practicemanagement systems. Global Reach : With team members across North America, the UK, and APAC regions, we've completed more than 1,000 successful projects worldwide. Supportive Culture : At … cycle key sales opportunity. Responsibilities: Sales Strategy: Develop and implement sales strategies and plans to achieve revenue and growth targets while maintaining a focus on service excellence. Client Relationship Management: Cultivate and maintain strong relationships with key clients and prospects to understand their needs and align our products and services accordingly. New Business Development: Identify and pursue new business … opportunities by analyzing market trends, competitors, and industry developments. Proposal and Contract Management: Oversee the preparation of proposals, contracts, and pricing negotiations in collaboration with the sales team and division leaders. Sales Reporting: Monitor sales performance and generate regular reports for management, tracking key performance indicators, and making data-driven recommendations. Providing detailed sales reports to managing Partners. More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
ENB
based managed service provider, who has evolved to include digital consultancy, AI strategy, business analysis, data governance, and Microsoft technology services. They are proud partners to a leading SaaS practicemanagement platform that is revolutionising the legal software space and enables law firms to replace outdated, hosted systems with a modern, cloud-based solution, making them a key More ❯
decades of combined experience. Innovation Focus : Our approach extends the capabilities of Elite and Aderant systems beyond what their creators envisioned, helping firms unlock insights previously trapped in their practicemanagement systems. Global Reach : With team members across North America, the UK, and APAC regions, we've completed more than 1,000 successful projects worldwide. Supportive Culture : At … write complex DAX queries and create sophisticated data models. SSRS - SQL Server Reporting Services: SSRS Report Builder: Paginated Reports; Drill Down and Drill through, SSRS Reports Server Configuration and Management, T-SQL, SQL Server. SSAS and SSIS is a valuable asset. Power Query/PowerPivot: Proficiency in using Power Query and PowerPivot for data preparation and analysis. Proven experience More ❯
London, England, United Kingdom Hybrid / WFH Options
Onbcanada
decades of combined experience. Innovation Focus : Our approach extends the capabilities of Elite and Aderant systems beyond what their creators envisioned, helping firms unlock insights previously trapped in their practicemanagement systems. Global Reach : With team members across North America, the UK, and APAC regions, we’ve completed more than 1,000 successful projects worldwide. Supportive Culture : At … write complex DAX queries and create sophisticated data models. SSRS – SQL Server Reporting Services: SSRS Report Builder: Paginated Reports; Drill Down and Drill through, SSRS Reports Server Configuration and Management, T-SQL, SQL Server. SSAS and SSIS is a valuable asset. Power Query/PowerPivot: Proficiency in using Power Query and PowerPivot for data preparation and analysis. Proven experience More ❯
Legal IT Project Manager - London - Legal applications Leading law firm in central London is seeking a Legal IT Project Manager with experience in legal software project management and a successful track record of delivering legal software projects such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or similar DMS, PMS, or CMS platforms. This role offers … an exciting opportunity to participate in a significant software upgrade program across almost the entire software suite, including new PracticeManagement System (PMS), Document Management System, and Case Management System. Experience in implementing cloud-based legal or finance application software, or upgrading legacy systems, is required. Required Experience: Proven experience delivering medium to high complexity IT … projects within Legal Applications & Cloud Services, including PracticeManagement, Document Management, and Case Management Systems. Previous role as an IT Project Manager or Senior Business Analyst, preferably within a law firm or professional services environment. Strong aptitude for quickly learning new software applications. Excellent communication skills for effective collaboration with technical and non-technical stakeholders. Familiarity More ❯
Legal IT Project Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central … London This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new PracticeManagement System (PMS), Document Management System, and case Management system. You must have experience implementing cloud-based finance or legal application software, or replacing/upgrading old legacy systems. Experience required: - Proven … experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in PracticeManagement Systems/Document Management Systems/Case Management systems - Been an IT Project Manager or a Senior Business Analyst in the past, for either a law firm or another professional services company - Strong aptitude for learning new software applications More ❯
Legal IT Project Manager - London - Legal applications Legal IT Project Manager with Legal software project management experience and a track record of the delivery of new legal software projects i.e. such as iManage, Elite 3E, SOS Connect, Visualfiles, Proclaim, ShareDO, Peppermint Aderant, or other similar DMS, PMS or CMS platforms is required by a leading law firm in central … London This is an exciting opportunity to participate in a significant software upgrade program across almost their entire software suite, including a new PracticeManagement System (PMS), Document Management System, and case Management system. You must have experience implementing cloud-based finance or legal application software, or replacing/upgrading old legacy systems. Experience required: - Proven … experience in delivering medium to high complexity IT projects across Legal Applications & Cloud Services in PracticeManagement Systems/Document Management Systems/Case Management systems - Been an IT Project Manager or a Senior Business Analyst in the past, for either a law firm or another professional services company - Strong aptitude for learning new software applications More ❯
Data Fabric or similar tools. Data Integration & Transformation • Develop and maintain ELT (Extract, Load, Transform) and ETL (Extract, Transform, Load) processes to support the Data Platform development enabling best practice reporting and analytics. • Integrate data from multiple systems, including legal practice/matter/finance management system, HR system (SF) and CRM platforms. • Feed into Master Data … Management process definition. • Ensure data consistency and accuracy across all systems. Data Governance & Security • Implement and enforce data governance policies in compliance with UK regulations, including GDPR. • Ensure secure data storage and transfer, leveraging Azure security features. • Monitor and manage access controls to safeguard sensitive personal, legal and client information. Performance Optimization • Optimize the performance of data storage and … concepts. • Knowledge of GDPR and UK data protection regulations. Preferred Skills: • Experience with Power BI for data visualization and reporting. • Familiarity with legal industry systems, such as case or practicemanagement platforms. • Knowledge of evolving data tooling, technologies and concepts. Education & Certifications: • If possible, a Bachelor’s degree in computer science, data engineering, or a related field. • Microsoft More ❯
Time Location: London - Paddington Description We are seeking a proactive and client-focused Customer Success Manager (CSM) to lead the engagement, training, and satisfaction of law firms using our PracticeManagement and Accounts System. Your core mission will be to reduce client churn, own the client relationship, and drive value through training and support across all stages of … the client lifecycle, from onboarding to renewal or offboarding. This is a hands-on role requiring a deep understanding of legal PMS systems (particularly accounts and document management), as well as experience in client training, software success, and issue resolution. Key Responsibilities Client Training (Primary Focus): Deliver high-quality training sessions to law firms on our PMS platform, ensuring … users are confident across accounting, document management, cashier functions, and reporting. Ownership of Client Issues: Take full ownership of incoming client queries or problems. Ensure swift, accurate, and empathetic responses, reducing reliance on multiple teams for resolution. Relationship Management: Build strong relationships with stakeholders across Sales, Product, Service, and the Client's firm. Act as a trusted advisor More ❯
London, England, United Kingdom Hybrid / WFH Options
Ignite Digital Talent
strategic initiative, your work will revolutionise several vital business support function processes and systems, transitioning toward a cutting-edge process and technology landscape covering Acceptance (Intapp Conflicts & Intake), Financial & PracticeManagement (Elite), and Human Capital Management (Workday). You will collaborate with senior stakeholders and prioritise requirements based on their business value and program objectives. Your focus … and Architecture guidance, especially in choosing between 'off-the-shelf'/standardized and 'internally developed'/bespoke solutions. Work with key stakeholders to determine requirement priorities. Support Business Change Management to enhance user adoption and engagement throughout the change process. Lead or support the maintenance of the project risk log. About you. We are looking for a Business Analyst … and achieve results. Experience as a point of reference for a delivery team, skilled in working and negotiating with technical experts to fulfil the project's mandate. Strong time management, organisational, and prioritisation skills, with the drive to exceed expectations. Familiarity with various tools and techniques for problem-solving, formulating solutions, and tracking/prioritizing risks and issues. Understanding More ❯
opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal PracticeManagement … features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept … law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such More ❯
opportunity to make a real difference. The Role at a Glance: Senior Product Manager (Enterprise) London - Hybrid Competitive Salary Plus Highly Competitive Benefits Package Reports To: Director of Product Management Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal PracticeManagement … features that serve the needs of our growing base of larger, more complex legal customers. These features include foundational enterprise capabilities such as Single Sign-On (SSO), Permissions & Access Management, Advanced Search, GDPR, Security Services, and other compliance- or scale-related needs specific to mid-sized and large law firms. You will take ownership of product initiatives from concept … law firm customer needs, and the ability to prioritise trade-offs for both immediate customer impact and long-term platform scalability. About You: Essential: • 5+ years of SaaS product management experience building enterprise products • Proven track record of successfully bring products to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such More ❯