Helpdesk Resource Coordinator
Glasgow, Lanarkshire, Scotland, United Kingdom
March Engineering
duties across our various client premises within the Facilities Services division. Key Responsibilities Accurately and efficiently logging of all reactive jobs via telephone and email Schedule and coordinate maintenance activities, including PPM and reactive works. Proactively monitor and chase work orders to ensure completion within the required SLA Respond to Client queries and … provide timely updates on job progressions. Utilise internal reports to drive performance and meet contractual KPIs. Generate purchase orders for materials and subcontractor requirements Plan, schedule and assign Planned Preventative Maintenance (PPM) and reactive work orders to mobile engineers Ensure all PPM and reactive work orders are scheduled efficiently minimising travel time. Ensure all PPMs are completed More ❯
Employment Type: Permanent
Posted: