2 of 2 Preventative Maintenance Jobs in Ossett

you'll play a vital role in delivering on-site support to a diverse customer base. You'll respond to service calls, diagnose and resolve technical faults, carry out preventative maintenance, and ensure accurate record-keeping to support continuous service excellence. Key Responsibilities Respond to service calls on customer sites within SLA timeframes Diagnose and resolve complex … technical and mechanical issues Conduct thorough preventative maintenance and document all activity Build in-depth technical knowledge of company products, solutions, and services Maintain exceptional communication with internal teams and customers Work with PC, server, printer, and network hardware/software Update call systems and maintain accurate records Adhere to ISO9001, ISO27001, and Information Security policies Participate … and experience include Field Service Engineer, IT Support Engineer, Printer Engineer, Desktop Support Technician, Hardware Support Engineer, Break/Fix Engineer, Technical Support Engineer, Network Support Technician, Field Maintenance Engineer, Service Desk Engineer More ❯

the role: As an IT Customer Support Engineer you’ll respond to service calls across a 75-mile radius of the Ossett head office, providing hardware break-fix support, preventative maintenance and on-site technical expertise while maintaining exceptional customer communication and working within strict SLA requirements. Key responsibilities: Respond to service calls on client sites Handle … hardware break-fix tasks and deployments, meeting required SLAs Troubleshoot, diagnose and resolve complex technical faults with real-time updates Conduct comprehensive preventative maintenance with full activity documentation Maintain an in-depth technical knowledge of company products, services and solutions Update tickets and call records in real time using company systems and software Assist with project rollouts More ❯