2 of 2 Preventative Maintenance Jobs in West Malling

of incidents, as well as maintaining and innovating the infrastructure and services we provide to the business. You will manage a team responsible for the installation, configuration, and maintenance of software and hardware both on-premise and in cloud-based environments - as well as remotely supporting staff as needed and work with group entities globally as needed. Key … the business. Support, guide, influences where necessary Ensuring that Information Security is factored into the evaluation, selection, installation and configuration of hardware, applications and software. Assist with management, maintenance, infrastructure and service Escalation support for out of hours incidents/issues Assist IT ops in service-related issues where required, be a point of contact and … escalation To support the technical services team on 2nd and 3rd line incidents, and planned work, managing them through to resolution Troubleshoot and monitor the technical infrastructure and perform preventative maintenance work, to ensure operational effectiveness and stability of the technical environment Supporting and coaching Infrastructure team members Supporting infrastructure design planning Documenting infrastructure processes, procedures, and More ❯

Adhere to ITIL processes (Change, Problem, Incident) and ensure compliance with audits and IT controls. Support 2nd and 3rd-line incidents, provide out-of-hours escalation support, and perform preventative maintenance. Coach team members, contribute to infrastructure design, and document processes and standards. Prioritize security in all solutions and collaborate with wider teams to ensure regulatory compliance. Your Profile More ❯