of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactivemaintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts More ❯
practices in incident response, to ensure the reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts More ❯
St. Helens, Merseyside, North West, United Kingdom
KNAUF INSULATION LIMITED
environment ? Can you handle physically demanding tasks across diverse settings, including laboratories, factories, and customer sites? Can you maintain a clean and efficient laboratory environment while proactively planning equipment maintenance to minimize downtime? As Junior Technologist , you'd be supporting the Product Development Manager in conducting laboratory tests and providing technical expertise to central teams. You'll also gain … plant trials for new product developments and coordinate support projects across internal departments. Maintain and calibrate laboratory equipment, manage stock, and ensure a clean, efficient lab environment through routine maintenance and housekeeping. Participate in Continuous Improvement programs, propose changes, and complete training projects to support business and department goals. Collaborate with internal customers, hold stakeholder meetings, and provide technical More ❯