email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactivemaintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent More ❯
email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactivemaintenance, monitoring, and patching of client systems. Manage tickets and document work using a PSA or ticketing system. Liaise directly with clients to ensure timely resolution and excellent More ❯
of the customer's computer systems to an agreed level Providing 1st line technical support across our customer base via phone or email Be responsible for both reactive and proactivemaintenance activities Contribute to IT projects when required Follow agreed processes and procedures for the support team Maintenance of all IT service documentation Person Specification One year More ❯
this role is pivotal in providing comprehensive support for all business applications within our IT portfolio. Key responsibilities include assisting end users with application-related issues, monitoring applications, performing proactive and reactive maintenance, and driving continuous service improvements. As a customer-facing role, it demands a collaborative team player with a proactive approach to learning and a … and propose permanent solutions Identification and proposal of automation opportunities in support activities Attending weekly CAB, presenting changes to be implemented by the Application Support team Ensuring housekeeping and maintenance tasks are completed on time Ensuring SLAs (Service Level Agreements) are met. Knowledge Management Ensuring knowledge is spread across the team and removing key person dependencies Ensures all application More ❯
infrastructure. Key Responsibilities Deliver professional, personable IT support across the business Identify and resolve IT issues—both remotely and onsite Install and maintain desktop, server software and hardware Manage proactive server and desktop maintenance Assist in development and implementation of new infrastructure projects Conduct in-depth troubleshooting for advanced issues Create user-friendly support documentation and assist with … Life Assurance (3x salary) Salary Exchange Pension Scheme Staff Discounts on Legal and Wealth Management Services Employee Assistance Programme Generous Annual Leave Entitlement Apply Now If you are a proactive IT professional looking to develop your career within a prestigious legal environment , we’d love to hear from you. More ❯
Engineer, you'll be responsible for supporting global IT infrastructure, security, and communications systems. You will work across on-premises, hybrid, and multi-cloud environments, providing third-level support, proactivemaintenance, and project-based implementations. Key Responsibilities: Support and maintain all IT infrastructure, security, and associated applications across multiple sites Provide expertise in networking and communications systems. Work … preferred) Background in cybersecurity operations & delivery (EDR, SIEM, firewalls, email security) Knowledge of Microsoft Cloud platforms (IaaS, PaaS, SaaS) and Azure. Microsoft Server OS support experience (2012, 2016, 2019) Proactive mindset, with the ability to monitor and improve IT security & network performance What's in It for You? Competitive salary based on experience Opportunity to work on global IT More ❯
Engineer, you'll be responsible for supporting global IT infrastructure, security, and communications systems. You will work across on-premises, hybrid, and multi-cloud environments, providing third-level support, proactivemaintenance, and project-based implementations. Key Responsibilities: Support and maintain all IT infrastructure, security, and associated applications across multiple sites Provide expertise in networking and communications systems. Work … preferred) Background in cybersecurity operations & delivery (EDR, SIEM, firewalls, email security) Knowledge of Microsoft Cloud platforms (IaaS, PaaS, SaaS) and Azure. Microsoft Server OS support experience (2012, 2016, 2019) Proactive mindset, with the ability to monitor and improve IT security & network performance What's in It for You? Competitive salary based on experience Opportunity to work on global IT More ❯
Nottingham, Nottinghamshire, England, United Kingdom
IT Talent Solutions Ltd
professional and friendly IT support (in-person and remote) Troubleshooting hardware, software, and network issues Installing and configuring desktops, servers, and associated software Maintaining and improving IT infrastructure Performing proactive server and desktop maintenance Researching and implementing new technologies Handling complex technical issues and escalations Creating support documentation and training users Supporting the overall IT systems' day-to More ❯
that thrives on innovation, agility, and forward-thinking solutions. Your Role in the Journey: Are you passionate about cloud technology, IT service operations, and driving efficiency? They require a proactive Technical Support Analyst to support their internal teams, ensuring seamless IT service delivery for engineering and business operations. You'll work with cloud-native solutions, voice and data infrastructure … projects and enhancements Troubleshooting network, software, and cloud solutions using advanced diagnostic tools Managing software deployments, updates, and licensing across essential business applications Ensuring smooth connectivity and uptime through proactive network maintenance Leading disaster recovery efforts, backup monitoring, and system optimisations Contributing to strategic IT initiatives that strengthen endpoint management and infrastructure What You'll Bring: Strong knowledge More ❯
maintain the organisation’s On-Prem and Cloud LAN, WAN, and firewall services, ensuring availability, security, and performance Set up and maintain VLANs, switches, and related network infrastructure, including proactive monitoring and maintenance Work with InfoSec and the Security Engineers to ensure consistent and robust network and firewall security Monitor network performance, identify trends, and provide capacity planning More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Lane Clark and Peacock LLP
maintain the organisation’s On-Prem and Cloud LAN, WAN, and firewall services, ensuring availability, security, and performance Set up and maintain VLANs, switches, and related network infrastructure, including proactive monitoring and maintenance Work with InfoSec and the Security Engineers to ensure consistent and robust network and firewall security Monitor network performance, identify trends, and provide capacity planning More ❯
security, automation, and troubleshooting, and will be responsible for designing, deploying, and maintaining critical network systems to ensure business continuity. To thrive in this role, you should be a proactive self-starter, comfortable working alone or as part of a team. You'll need excellent time management skills, be an outstanding communicator, a tech enthusiast with a detail-oriented … Networking, including Site-to-Site VPNs, load balancers, application gateways, and routing. Troubleshoot network-related issues using CLI & log analysis. Ensure security, stability, and efficiency of network systems through proactive monitoring and maintenance. Document network architecture, configurations, and troubleshooting processes. Oversee and deliver key IT infrastructure projects, ensuring successful implementation. Provide high-level support for IT operations, working closely … scripting and optimization) Hamina Wi-Fi mapping or equivalent experience 802.1x authentication & server support knowledge A genuine eagerness to learn new skills and grow your career is essential Flexible, proactive and process driven Ability to demonstrate effective communication with internal and external stakeholders ITILv4 understanding Microsoft Azure and Intune working experience Network Administration understanding and experience 2+ years in More ❯
managing incidents, requests, and problems to ensure timely resolution and user satisfaction. Infrastructure Management: Maintain the performance and availability of Microsoft 365, networking, cloud, and on-premise infrastructure; implement proactive monitoring and maintenance. Security and Compliance: Enforce IT security policies and ensure compliance with GDPR and other relevant standards. Support risk reviews, business continuity, and disaster recovery planning. Project … Excellent communication skills with the ability to explain technical matters to non-technical users Proven problem-solving and organisational skills with the ability to manage competing priorities Self-motivated, proactive, and service-oriented Additional Requirements: Regular travel to Watford and London offices, with occasional travel to other UK sites Full UK driving licence Flexibility to provide support outside core More ❯
including HashiCorp Vault and Thales Hardware Security Module. -Manage and support privileged access management solutions (BeyondTrust) and SSO systems (KeyCloak). -Have a strong foundation in networking principles. System Maintenance & Optimisation: -Administer and optimise Windows Server 2022 and Hyper-V environments. -Perform proactive monitoring and maintenance to ensure system performance and reliability. -Implement and support disaster recovery More ❯
Remote desktop support tools. Desktop/printer configurations. Device install, connection and setup following pre-defined scripts. Device swap outs and connectivity cabling, Wi-Fi. Device installs, moves, decommissions. Proactivemaintenance, user familiarization and guidance. Cable management. Smart hands and eyes. Liaison with other support teams. Excellent interpersonal & communication skills. Must be able to work independently and part More ❯
Remote desktop support tools Desktop/printer configurations Device install, connection and setup following pre-defined scripts Device swap outs and connectivity cabling, Wi-Fi Device installs, moves, decommissions. Proactivemaintenance, user familiarization and guidance. Cable management Smart hands and eyes Liaison with other support teams Excellent interpersonal & communication skills Must be able to work independently and part More ❯
Newark-on-Trent, Newark on Trent, Nottinghamshire, United Kingdom
SoCode Limited
across multiple sites, both in person and remotely. Key Duties and Responsibilities: Identifying and resolving IT issues both remotely and in person Install desktop/server software and hardware Proactive server and desktop maintenance In-depth troubleshooting of advanced issues Assisting with the day-to-day management of the IT systems Skills: Previous experience within an IT Support More ❯
Job Description A fantastic opportunity has arisen for a Broadcast Engineer to join a brilliant technical team and a world leading brand. In this role, you will support the maintenance, operation, and continuous improvement of advanced broadcast systems. You will be instrumental in ensuring the technical reliability of the broadcast infrastructure-responding to alerts, resolving issues, and carrying out … Provide 1st and 2nd line support for broadcast engineering systems. Administer and maintain Windows and macOS-based servers and engines, ensuring updates, patches, and configurations are current. Maintain a proactive software upgrade and maintenance schedule, managing licenses and application updates across all broadcast technology systems. Troubleshoot and resolve complex issues using a range of broadcast and production monitoring More ❯
data center networks. Creating and maintaining project documentation to ensure accurate information sharing. Conducting workshops to share knowledge. Maintaining site and technical documentation. Developing expertise in specific technology areas. Proactive monitoring and preventative maintenance of IT systems. Writing post-incident review documents and implementing recommendations. Testing business applications, network, and server performance; providing reports and strategies for infrastructure More ❯
to drive business growth and system improvements. Collaborate with senior management to ensure IT strategy supports company expansion plans. Ensure IT systems are secure, reliable, and highly available through proactive maintenance. Travel between sites (Coleshill, Kitts Green) as needed. Deliver proactive, high-quality IT solutions without reliance on a helpdesk ticket system. Key Requirements of the IT Systems … Directory, Office 365, Exchange, Intune. Experience customising Microsoft Dynamics 365 CRM and developing Power BI dashboards. Self-motivated, adaptable, and comfortable working independently in a fast-paced environment. Positive, proactive attitude with excellent problem-solving skills. If you re ready to own a key IT role in a growing manufacturing business with opportunities to develop your career, apply now. More ❯
Birmingham, Tile Cross, West Midlands (County), United Kingdom
VIQU IT
to drive business growth and system improvements. Collaborate with senior management to ensure IT strategy supports company expansion plans. Ensure IT systems are secure, reliable, and highly available through proactive maintenance. Travel between sites (Coleshill, Kitts Green) as needed. Deliver proactive, high-quality IT solutions without reliance on a helpdesk ticket system. Key Requirements of the IT Systems … Directory, Office 365, Exchange, Intune. Experience customising Microsoft Dynamics 365 CRM and developing Power BI dashboards. Self-motivated, adaptable, and comfortable working independently in a fast-paced environment. Positive, proactive attitude with excellent problem-solving skills. If you’re ready to own a key IT role in a growing manufacturing business with opportunities to develop your career, apply now. More ❯
and help support the rest of the Trust ICT team as required. Technical Requirements (not everything below is essential, however the more that can be demonstrated the better) Daily Proactive checks of ICT areas ProactiveMaintenance of all hardware across the site (Including IT Suites & Network Cabinets) Re-imaging PC's 1st/2nd line support for … new staff members and managing passwords Responsible for managing the sites IT helpdesk and ensuring we meet SLA's Maintain IT documentation such as Assets/Authentication docs/Maintenance schedule Maintain audio visual equipment around the site, Update tickets logged to our Service desk A working knowledge of Windows server administration An understand of technologies - Experience with any More ❯
will play a crucial role in ensuring seamless audio-visual (AV) support across all client meeting rooms, event spaces, and auditoriums. The position will provide Level 3 incident management, proactivemaintenance, and technical expertise, working directly with executive management and regional contacts; this includes managing software licenses, acting as a subject matter expert (SME) on meeting technology requests … MTRs), and undertaking some regional site visits where appropriate. The ideal candidate will be a highly skilled, independent problem-solver with exceptional customer service skills. Key responsibilities: Technical Support & Maintenance : Provide Level 3 incident management and resolution for all AV equipment and systems across Deloitte London facilities. This includes troubleshooting, diagnosing, and repairing audio, video, lighting, and control systems. … Proactive health checks and preventative maintenance are essential. Conferencing & Collaboration: Expertly support Microsoft Teams and Zoom, including setup, configuration, troubleshooting, and training end-users. Maintain a deep understanding of conferencing hardware and its integration with these platforms. Digital Signage : Manage and maintain digital signage systems, including content creation, scheduling, and troubleshooting. Project Support: Contribute to small-scale AV More ❯
diverse, modern, and complex technology landscape, ensuring seamless support and smooth operations. You'll take charge of incident triage and resolution, lead system upgrades, and keep performance optimized through proactive monitoring and alerting. Beyond day-to-day support, you'll drive continuous improvements in processes and tools, collaborating with stakeholders to elevate operational excellence and keep our applications healthy … drive business value. Collaborate with engineering teams to troubleshoot and resolve application and infrastructure-related issues. Oversee major incidents and work alongside developers and operations teams to restore service. Proactive Application Support & Maintenance: Ensure the ongoing stability and health of all applications through regular maintenance tasks, including patching and updates. Plan and execute minor upgrades and configuration … the ongoing improvement of incident management processes, response times, and issue resolution. Maintain detailed incident reports, root cause analyses, and post-incident reviews. Document technical processes, troubleshooting procedures, and maintenance guidelines to support efficient operations. Experience Proven experience in a support engineering role within financial services or a similarly regulated environment is essential. Strong hands-on experience with a More ❯
combination. You will be responsible for ensuring the platform is maintained in line with provider recommendations to ensure a highly resilient service is available to our community. Resolving incidents, proactive monitoring and associated actions to deliver such a service. It also ensures that policies are adhered to and that the necessary support processes are in place to enforce IT … improvements through automation and performance tuning methods. What you'll be doing: Provide expert-level support to customers using the SJP Data Platform technologies Incident resolution for the platform Proactive monitoring and maintenance to ensure high level of operational resilience. Application of SJP's IT policies and IT controls for the platform technologies Carry out technical support as … current state) and determine corresponding support requirements Who we're looking for: A methodical and analytical mindset, with a detail-oriented approach. Good communication and collaboration skills with a proactive approach to problem solving. The ideal candidate will also have a growth mindset, eager to stay updated on industry trends and share knowledge with the team. Expertise in Snowflake More ❯