2 of 2 Proactive Management Jobs in Dartford

Customer Success & Onsite Services Manager

Hiring Organisation
Electrosonic
Location
Dartford, Kent, UK
Employment Type
Full-time
owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long-term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK.Working closely with Service Operations, Technical Support, Engineering, Sales … Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data-driven decision making, continuous improvement, and commercial stewardship. A key aspect of the role is analysing customer AV estate performance data to identify opportunities for system optimisation, lifecycle planning, technology refreshes ...

Customer Success & Onsite Services Manager

Location
Dartford, England, United Kingdom
owner, the role is accountable for customer satisfaction, service excellence, contract performance, renewals, and long‐term account growth. The role also provides direct line management and leadership to Electrosonic's onsite service teams located within customer environments across the UK. Working closely with Service Operations, Technical Support, Engineering, Sales … Finance teams, the Customer Success & Onsite Services Manager drives customer success through proactive service management, data‐driven decision making, continuous improvement, and commercial stewardship. A key aspect of the role is analysing customer AV estate performance data to identify opportunities for system optimisation, lifecycle planning, technology refreshes ...