Rotating shifts or business hours (based on operational needs) About Us We are a leading cybersecurity reseller and MSP delivering end-to-end security solutions. Our expert team powers proactive monitoring, management, and incident response to safeguard clients' networks, apps, and infrastructure. As our managed firewall and NOC services expand, we need a skilled NOC/Firewall Engineer … certifications (CCSA/CCSE, NSE4/NSE5, PCNSE). Experience with high-availability firewall setups and failover. Scripting or automation skills (Python, Bash). Knowledge of ITIL and service management practices. Familiarity with cloud networking/security (AWS, Azure). Eames Consulting is acting as an Employment Agency in relation to this vacancy. More ❯
Are you passionate about delivering top-quality IT services? Do you enjoy driving operational stability and continuous improvement? Are you skilled at clear communication, insightful reporting, and proactive service management? We're looking for an IT Service Manager to lead the delivery of smooth, high-quality IT services by managing third-party suppliers and championing ITIL best practices. … main link between IT and external partners-setting clear accountability, tracking performance, and ensuring every service delivers real value. This is a great chance to shape our IT service management and support the ongoing success of our organisation. What you'll be doing You'll manage the full IT service lifecycle, ensuring smooth operations and alignment with ITIL best … you StepChange is seeking someone with strong ITIL knowledge-ideally ITIL v4 certified-and proven experience managing IT services in complex multi-vendor environments. You're skilled at supplier management, handling contracts, SLAs, escalations, and driving improvements. You're familiar with incident, problem, and change management and comfortable with service tools and reporting. You communicate clearly with both More ❯
defence-ensuring that robust security controls are maintained in line with company policies and standards. This role will also serve as a key liaison across subsidiary cyber services, supporting proactive risk management, driving good governance practices, and overseeing audit readiness. Key Responsibilities Collaborate with IT, legal, and policy teams to develop, manage, and ensure compliance with industry regulations … approach Key Skills & Experience In-depth knowledge of cybersecurity frameworks such as NIST, ISO 27001, and CIS Proven experience in a similar governance-focused role involving internal controls, risk management, and audit readiness Strong ability to bridge the gap between technical teams and business stakeholders Experience working within complex or multi-subsidiary organisational environments is a plus Why This … a diverse portfolio of businesses. You'll work alongside talented professionals, shape a secure and scalable environment, and play a vital role in embedding best-practice governance and risk management processes. More ❯
