one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Problem Management: Lead the problem management process in accordance with ITIL standards, ensuring that all problems are logged, tracked, and resolved in a timely manner. … Incident Management Liaison: Work closely with the incident management team to identify recurring incidents and potential problems. Root Cause Analysis: Conduct root cause analysis of major incidents and establish procedures to prevent recurrence. Preventive Measures: Develop preventive measures and documentation to reduce the impact of incidents that cannot … be prevented. Change Management: Collaborate with the change management team to implement fixes through the appropriate procedures. Knowledge Management: Contribute to the knowledge management process by ensuring that known errors and workarounds are documented and accessible to relevant stakeholders. Trend Analysis: Perform trend analysis to identify more »
Tadcaster, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Innserve Ltd
of drinks dispense equipment, and we're proud of our reputation for excellence. If you are an experienced Business Development Manager, Sales or Account Management professional coming from a B2B setting - this could be the job for you! Are you keen to take responsibility for our ambitious growth plans … building effective relationships. Pitching sales and products to new and existing clients. Negotiating contracts/retenders. Additionally, your role will be key in supporting proactivemanagement of Innserve's existing customer base, developing commercial models to grow the range of services we provide. You will support the Head more »
Leeds, England, United Kingdom Hybrid / WFH Options
BJSS
to make BJSS a great place to work, and you will contribute to this by ensuring consistency in approach across the company, along with proactive case management, and working with the wider People Team to design and deliver engaging and impactful people initiatives. Your key responsibilities will be … business-as-usual People processes when required (e.g. salary and bonus review, benefits administration, payroll change information) Take ownership for gathering and presenting insightful management information, to aid effective decision making Review and advise on change to People processes to drive efficiency and best practice Other relevant duties as … this into clear, usable information/actions Highly adaptable; open to change and willing to ‘muck in’ to get the job done Strong stakeholder management skills; the ability to build relationships, understand needs, and offer considered guidance An enthusiastic team-player, while still self-driven and able to work more »
York, North Yorkshire, United Kingdom Hybrid / WFH Options
Adria Solutions Ltd
Cloud Database Architect/DBA, crafting a cutting-edge SaaS platform from the ground up. You'll be at the forefront of revolutionising data management systems within the AWS ecosystem. Responsibilities: Design, implement, and test database schemas, prioritizing performance optimization. Deploy and maintain SQL and NoSQL databases across multiple … environments. Collaborate with Software Engineering Teams to enhance database performance. Ensure database availability, performance, and security through proactive management. Develop robust backup, recovery, and archiving strategies. Establish and enforce database standards and security protocols. Coordinate with third-party database service providers for seamless maintenance. Experience: Degree in computing or more »