7 of 7 Proactive Management Jobs in Yorkshire

and that via utilisation of the knowledge base appropriate resources are applied. The post holder will be responsible for handling requests through the incident management lifecycle within agreed SLA and KPI timescales. The role will also involve escalating tickets both internally and with the trusts external providers. The post … service improvement. Excellent people and communication skills are essential to maintain effective communication links. Previous experience of working on a Service Desk, using service management tools and utilising remote support and management tools would be very helpful. You will be required to work within a shift pattern of … peripherals and software packages, e.g. Windows, Outlook, Office applications, virtual network Explain and advise solutions to complex I.T. issues to non I.T. staff. Provide proactive incident management and keep the customer updated with progress of their reported incidents as agreed within Service Level Agreements and internal Service Support More ❯

team, you will help to develop newer, better services and products for our clients. You will also be deriving insights from data that enable proactive management of assets and more informed investment planning, benefiting communities and the environment by using digital technology to help our clients meet the More ❯

support teams provide an effective yet complex blend of both customer and technical support for a range of managed IT service products including Data Management, Network (Internet Access, VPN, HSCN), Hosted IP Telephony, Unified Comms, Data Centre Hosting, Virtualisation Services amongst others. Delivering a customer experience that successfully sets … their role. You will need to train them, inspire them, motivate them, and support them. As Service Desk Team Leader , your role will include management of a primary UK Service Desk including a close working relationship with End User and offshore teams. Key Responsibilities and Tasks Key responsibilities in … this role will include but are not restricted to the following: Performance Management, Skill Development & Coaching - management of day to day team performance identifying and delivering individual development requirements; pre-planning training based on identified 'weak' areas and future products and services Relationship Management - establish and maintain More ❯

all functions, and ensuring everyone understands their role in protecting our organisation. Leading from the front, you will champion a security conscious culture of proactive risk management and practical compliance to deliver meaningful and sustainable security improvements aligned to our strategic ambitions. What you'll be doing to … secure software development practices (DevSecOps, secure coding standards, OWASP top 10) into everyday processes. Oversee the security posture of cloud environments, ensuring secure configurations, proactive threat monitoring, and resilience planning. Establish and maintain a robust risk management framework, proactively identifying, assessing, and mitigating cybersecurity risks in alignment with … business goals. Define standards for operational security including vulnerability management, incident detection and response, threat intelligence, and third-party/vendor security management. Act as the key internal and external security spokesperson, confidently communicating security strategy, risks, and controls to the Board, customers, regulators, and other stakeholders. Serve as More ❯

focused on delivering superior service internally and externally Handle price negotiations, sales forecasting, and price adjustments Contribute to sales growth of existing accounts through proactive relationship management to achieve long-term growth and profitability, meeting value, volume, and margin targets Manage ongoing and new projects with existing customers … including pricing, model specifications, and project management Provide guidance and support to stakeholders across the business Ideal Experience Required: Excellent attention to detail and account growth skills Nice-to-have skills Business Development Networking Stakeholder Management Location: Sheffield, England More ❯

to-date with trends in compute, storage, cloud, and virtualisation technologies. Champion focus technologies and collaborate with sales teams to increase opportunity awareness. Relationship Management: Build and maintain strong relationships with key customers, vendors, and sales teams. Leverage vendor relationships and procurement programmes to maximise customer value and company … Skills : Strong technical sales expertise and the ability to communicate the value of transformation solutions to diverse audiences. Exceptional relationship-building and networking skills. Proactive time management and prioritisation capabilities. A solid understanding of cloud, storage, compute, virtualisation, and digital transformation trends. Awareness of software licensing and the More ❯

Contract Type: Full Time Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward … relevant Site Manager to agree scope, priorities and delivery programmes of Billable Works on a regular basis, work with all stakeholders to support the management and mitigation of contract risk, manage cost and stakeholder expectation through excellent communication and sound commercial decisions to ensure value for money, support end … users and management in providing optimal solutions to customer requirements to resolve end user issues, where possible, with a focus on supporting the MoD's carbon reduction target and assist in the resolution of complaints in a timely and satisfactory manner. As part of your role, you will be More ❯