5 of 5 Proactive Monitoring Jobs in Berkshire

Prem Infrastructure Team, providing expert troubleshooting, solution implementation, and performance optimisation across server, storage, and virtualisation layers. Daily duties include performance monitoring, patch management, capacity planning, image deployment, system builds, BAU operational support, and proactive identification of risks and service improvements. Alongside BAU tasks, you will work extensively … concurrently, respond rapidly to critical incidents, and apply strong analytical skills to diagnose complex infrastructure issues across interconnected systems. The position also demands a proactive mindsetanticipating potential failures, contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides ...

remote tools Troubleshoot and resolve hardware, software, application, and network issues Maintain regular communication with customers throughout the ticket lifecycle Monitor alerts from proactive monitoring systems and manage events accordingly Escalate incidents to resolver groups or third parties where required Liaise with vendors and suppliers, acting … excellence Strong analytical and problem-solving skills Ability to work independently and as part of a team Highly organised with excellent attention to detail Proactive and eager to learn and develop Professional, reliable, and able to work under pressure ...

Responsibilities Design and implement scalable pipelines for metrics, logs, traces, and event data across distributed systems Build and enhance observability tooling, including dashboards, monitoring systems, alerting frameworks, and reliability standards Develop and maintain telemetry solutions using OpenTelemetry and related open-source technologies Automate observability infrastructure using Terraform and infrastructure … code practices Integrate monitoring and observability into CI/CD pipelines and SDLC processes Define and support SLIs, SLOs, and alerting strategies in collaboration with engineering teams Promote best practices in instrumentation, monitoring, and incident response Work with network and platform teams to improve visibility across infrastructure ...

escalation point for Major Incidents, service risks, and operational failures. Service Reliability & Operations (SRE Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead … leading SRE, Ops, or Service Management teams in complex environments. Proven accountability for 24x7 BAU services at scale. Deep understanding of: Incident & problem management Monitoring & observability Change & release control Experience working across cloud, applications, data, and integrations. Strong stakeholder and escalation management skills. Desirable Background in Site Reliability Engineering ...

equipment and systems. Manage local IT hardware stock and peripherals. Support delivery of IT project work within agreed deadlines. Assist with maintenance, patching and proactive monitoring of IT services and infrastructure. Support the change management process, raising change requests where required. Assist with maintaining ...