Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting … network infrastructure. Experience within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience More ❯
and support the customers network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform … network infrastructure. Experience within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience More ❯
will have the previous following experience: Lead a Global SOC Function within a large federated Company before Oversee day-to-day operations of Cyber Defence teams (CERT, Security Tooling, ProactiveMonitoring), managing advanced incident detection, threat hunting, and forensic investigations using platforms like Splunk, Defender, and CrowdStrike Collaborate with Security Engineering and Architecture to integrate AI/ML … strategic relationships across Global Business Units, retained markets, joint ventures, and MSSPs to ensure scalable, consistent, and future-proofed security services delivery aligned with enterprise goals Identify and remediate monitoring gaps, lead modernisation initiatives with platform vendors, and accelerate proof-of-concepts in AI-driven cyber defence, with an end goal of scaling services to B2B markets. More ❯
