1 to 25 of 31 Proactive Monitoring Jobs in the South East

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities · Lead the Service Desk … team and provide technical guidance. · Act as the ultimate point of escalation for complex incidents. · Define and maintain the technical BAU stack. · Implement proactive monitoring and ensure client security. · Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. · Take ownership of incidents and manage them in a logical and methodical manner More ❯

lead the Service Desk team and provide technical guidance. You will act as the ultimate point of escalation for complex incidents, define and maintain the technical BAU stack, implement proactive monitoring, and ensure client security. You will also be responsible for providing technical support for our Technology's Managed Service customers with the aim of fixing all incidents … passed to them from 1st and 2nd line team. Additionally, you will perform a variety of proactive tasks which will help maximise customers' up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Key Responsibilities Lead the Service Desk … team and provide technical guidance. Act as the ultimate point of escalation for complex incidents. Define and maintain the technical BAU stack. Implement proactive monitoring and ensure client security. Deal with incoming incidents in a professional, courteous manner over the phone and via e-mail. Take ownership of incidents and manage them in a logical and methodical manner More ❯

will mainly focused to in new IT projects. They are looking for an Infrastructure Engineering mindset with an interest in using automation tools to streamline infrastructure deployment, management and monitoring, combined with a background in administering and building new IT infrastructures and improvements in IT systems from previous projects is going to be vital for this role. Role Responsibilities … Infrastructure & Automation: Maintain and enhance IT infrastructure, including VMware ESXi, Linux, Microsoft Windows Server environments, and Network Monitoring and networking components. Learn how to automate configuration management, infrastructure provisioning, and application deployment. Ensure system reliability, scalability, and performance through proactive monitoring and automation. Maintain and improve local network environments, including Dell servers and Dell switch configurations. Strong … streamline infrastructure deployment, management, and monitoring. Implement and optimize automation tools such as Azure DevOps (or other CI/CD pipelines), Terraform, Node-Red, and Packer. Deploy and manage monitoring tools (Zabbix, SolarWinds SentryOne, and other network/database monitoring solutions). Ensure secure cloud infrastructure management across Azure and AWS environments. Operational Excellence: Collaborate with the Infrastructure More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance Design, manage, and monitor Azure environments and resources Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA Administer SQL … switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience IT certifications (Azure, MCP/MCSA/MCSE, CCNA) SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning PowerShell scripting for automation and infrastructure management ITIL foundation knowledge Why this role? Competitive salary + discretionary bonus 25 days holiday More ❯

Microsoft 365, networking, and on-prem virtualisation, collaborating with experienced 2nd & 3rd line engineers and security specialists. Key responsibilities * Manage and support servers (Hyper-V virtual and physical), ensuring proactive monitoring, patching, and maintenance * Design, manage, and monitor Azure environments and resources * Support Office 365, OneDrive, SharePoint Online, Teams, Power Automate, Power BI, Intune, and MFA * Administer SQL … switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll bring * Strong Microsoft Windows Server, Azure, and O365 administration experience … reliability in delivering results Desirable experience * IT certifications (Azure, MCP/MCSA/MCSE, CCNA) * SAN administration (Compellent, NAS/iSCSI), Hyper-V clusters, Microsoft Failover clustering * Backup management, monitoring systems (PRTG), build image maintenance, and infrastructure decommissioning * PowerShell scripting for automation and infrastructure management * ITIL foundation knowledge Why this role? * Competitive salary + discretionary bonus * 25 days holiday More ❯

work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squad’s delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholders—including customer service, operations, and marketing—to prepare teams More ❯

upcoming work items. Orchestrate Agile ceremonies such as backlog refinement and sprint planning, facilitating team discussions to drive clarity and consensus on deliverables. Own the squads delivery plan, proactively monitoring progress, identifying potential risks or blockers, and supporting the team in resolving issues. Act as a liaison to internal stakeholdersincluding customer service, operations, and marketingto prepare teams for the More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

on innovation, sustainability, and empowering its people. This company operates across multiple locations and delivers advanced technology solutions to a wide range of industries. We are looking for a proactive and experienced Infrastructure Engineer to join our IT team. Reporting to the Helpdesk and Infrastructure Manager, you will design, implement, and maintain resilient IT infrastructure with a strong emphasis … solutions. Manage and monitor servers, storage systems (SAN/NAS), and network equipment including switches, firewalls, and wireless access points. Ensure high system performance, availability, and data integrity through proactive monitoring, backups, and disaster recovery testing. Support and enhance business continuity plans. Maintain accurate and comprehensive technical documentation; contribute to team knowledge sharing. Respond rapidly to incidents to … cloud platforms, and virtualization technologies. Solid understanding of cybersecurity principles and tools, including firewalls, IDS/IPS, and endpoint protection. Experience with Palo Alto firewalls and security appliances (configuration, monitoring, threat prevention) is highly desirable. Proficiency in networking protocols such as TCP/IP, DNS, DHCP, and VLANs. Hands-on experience with virtualization platforms like VMware vSphere and Microsoft More ❯

Cross-Functional Support: Collaborate with internal teams (security, DevOps, application owners) to ensure proper identity and access management practices across cloud-based environments, ensuring compliance and reducing security risks. Monitoring & Troubleshooting: Proactively monitor, troubleshoot, and resolve identity-related incidents and service disruptions, ensuring minimal impact to users and business operations. Documentation & Knowledge Sharing: Develop and maintain technical documentation, including More ❯

upgrades, and infrastructure enhancements. Define and maintain global IT standards and frameworks to ensure consistency, security, and operational excellence. Optimize Linux-based systems for performance, availability, and compliance through proactive monitoring and maintenance. Participate in Change Control Review Boards (CCRB) and drive continual service improvement initiatives. Provide 24x7 on-call support on a rotational basis for critical incidents … configuration tools (e.g., Ansible, Puppet, GitLab, Terraform). Experience with Docker and container orchestration. Scripting skills (Bash, Python, Perl). Strong project/time management and communication skills. A proactive, adaptable mindset with a passion for learning. Desirable Experience with DevOps tools (OpenStack, Kubernetes, CI/CD). Cloud administration and virtualization experience. Certifications (e.g., LPIC-2/ More ❯

reliability, availability and performance of Azure cloud based platforms. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯

reliability, availability and performance of Azure cloud based platforms. You'll use Kubernetes to ensure successful deployments at scale, sharing your expertise with the team. Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities … have experience of running 24x7 services in Azure (will also consider AWS or GCP experience) You have a deep understanding of cloud infrastructure and services including best practices around monitoring, scaling and security tools e.g. DataDog You have strong scripting skills with PowerShell (or Python) You have a good knowledge of basic networking, TCP/IP You have a More ❯

support for internal and external customer requests, ensuring the delivery of exceptional 24/7 service. This role involves managing daily operational tasks, including incident resolution, change requests, and proactive monitoring to maintain service quality. Service Express have a wealth of experience kick-starting apprentices' careers, they know exactly what it takes to support and guide you throughout … delivery Provide support for project-related operational tasks as required Manage the Command Centre during night shifts and weekends, ensuring service continuity Perform out-of-hours tasks, including BMS monitoring, performance board updates, and hands-on technical support ?Handle secure management of personal data in line with GDPR regulations Full training and support will be provided by your workplace More ❯

the product team to run the full design process from ideation through to implementation encompassing UX, UI, prototyping and testing. You will use data to make informed decisions, proactively monitoring and implementing findings from customer testing and research and contribute to thought leadership in the design process. Location/WFH: There's a hybrid model with two days a More ❯

Exposure to AWS services Familiarity with modern CI/CD pipelines such as GitLab, GitHub Actions, or CircleCI Comfortable working with shell scripting and command line tools Awareness of monitoring tools like Datadog Exposure to CDNs , Kubernetes , and deployment tools like Helm Why Join H&B Tech? Be part of a team shaping the future of health & wellness through More ❯

accounts to a variety of customers. Joining our highly skilled and customer focused team, you will play an important role in managing the organisation's infrastructure covering technical leadership, proactive administration and playing a pivotal role in the delivery of new projects. You will oversee IT infrastructure operations, support, and project delivery while ensuring the highest standards of service. … external partners is essential to meet service and security objectives. You will play a key role in identifying and implementing cost-saving opportunities, supporting effective budget management, and proactively monitoring systems to resolve issues while maintaining clear and detailed documentation. Championing information security, compliance, and risk initiatives is vital, as is participating in a 24/7 on-call … configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP, WINS, W32Time Comfortable with advanced PowerShell scripting Desirable Knowledge of build automation - AutoPilot Knowledge of monitoring tools - Dynatrace, Azure Monitor, AppInsight What is also important to us is that you have proven leadership skills (both from a people and project perspective) with the ability work More ❯

What you'll be doing: We're looking for a proactive and ambitious IT Support Engineer to provide hands-on onsite support for a key client based in Oxford, while also working as part of our remote Service Desk one day per week. If you love solving technical challenges, thrive in a fast-paced environment, and want to grow …/8/10), Office 365, Microsoft Intune, and AD/Group Policy Have solid knowledge of hardware/software troubleshooting, networking, and antivirus tools Experience with remote monitoring, Windows Server (), and backup solutions Excellent communication, problem-solving, and client service skills Are able to work independently and as part of a team in a fast-paced environment What More ❯

Essential duties and responsibilities • Supporting MSSQL, MYSQL and Postgres Database platforms. This will include: o Troubleshooting o Monitoring o Optimisation/tuning of system performance o Database Migration o Security o Reporting • On-Call for fourth-line support 24/rota7. • Automation of all support activities including backups, patching, and script deployments. • Accompany customers towards Cloud technologies, PaaS data … to present content to a mixed-skilled audience Teams to collaborate with • Customer Experience and Managed Services – ensure we are consistently providing the best service to our customers, proactively monitoring their needs, and integrating their feedback into our future portfolio and propositions • Customer Success and Growth – ensure that the portfolio is up to date, meets customer needs and enables … certifications • Experience managing Databases in cloud native environments such as AWS and Azure. • Good working knowledge of Transact SQL, SSIS, SSAS, SSRS, Security Models and SQL diagnostic tools • Automating, Monitoring and managing databases and deployments using toolsets • Working knowledge of Windows and Linux Clustering More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive More ❯

particularly services like S3, Aurora, and ElasticCache Proficient with CI/CD tools such as GitLab , GitHub Actions, or CircleCI Strong testing capabilities using JUnit , RestAssured , or similar frameworks Proactive with monitoring, observability, and system health Desirable Skills: Exposure to monitoring platforms like Datadog, Grafana, Prometheus , or PagerDuty Familiarity with Python scripting Experience with Kubernetes and deployment More ❯

An opportunity has arisen for a 3rd Line Messaging Applications Engineer to join a high-performing, multi-disciplined team within a forward-thinking organisation that champions sustainability through innovation and trust. This is a permanent position supporting secure messaging systems More ❯

Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting … network infrastructure. Experience within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience More ❯

and support the customers network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform … network infrastructure. Experience within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience More ❯

At Person Centred Software, we're transforming health and social care through innovative, user-centred technology that improves the lives of care providers and the people they support. We're looking for an experienced, passionate Product Owner to join our More ❯