3rd line service desk engineer
- Hiring Organisation
- Interaction - Letchworth
- Location
- Borehamwood, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent
- Salary
- £60,000
approach the technical challenges that determine whether clients renew or leave. MSP 3.0 reality check: We're implementing NinjaOne RMM to operate as a proactive, automation-first MSP rather than reactive break-fix. Your role includes configuring NinjaOne for maximum effectiveness—building automated remediation workflows, establishing intelligent alerting thresholds … that reduce noise whilst catching real issues, and creating monitoring policies that prevent incidents instead of just logging them. Proactive monitoring, self-healing scripts, predictive maintenance—these aren't buzzwords here. They're how we can continue to continue to evolve our business with ever increasing intelligence ...