1 of 1 Proactive Monitoring Jobs in Borehamwood

many of them global brands. Main responsibilities: Ensure helpdesk system is kept up to date of the progress made with issues System and infrastructure monitoring Responsible for the stability and availability of applications within production environment Collaborating closely with Developers and Project Manager and providing daily and weekly progress … updates Assisting with production support issues by acknowledging the customers enquiry, maintaining the helpdesk system up to date and proactively monitoring progress and liaising with developers and customers as appropriate Supporting the team with technical and non-technical documentation update Support OCS IT infrastructure (and clients as required) Writing ...