Senior Systems Support Engineer
- Hiring Organisation
- Nextech Group Limited
- Location
- Cramlington, Northumberland, North East, United Kingdom
- Employment Type
- Permanent
- Salary
- £40,000
focuses on modern enterprise technologies including identity management, endpoint management, cloud platforms, virtualisation, collaboration services, networking fundamentals, and enterprise backup solutions. The position emphasises proactive monitoring, automation, security best practices, and business continuity planning. Work is carried out in accordance with documented procedures and vendor best practices … . Accuracy and timeliness of ticket updates and documentation. Customer satisfaction and service quality feedback. System uptime and incident resolution efficiency. Effective use of monitoring, automation, security best practices, and recovery readiness. Skills & Experience Strong technical knowledge across enterprise infrastructure and cloud environments. Experience supporting identity management, endpoint management ...