4 of 4 Proactive Monitoring Jobs in Devon

an exciting opportunity to join our growing IT team as an IT Support Analyst in our Exeter office. As part of this role you will be responsible for: Proactively monitoring support calls using our ServiceNow ticket management system Taking phone calls, logging tickets, and troubleshooting IT issues Liaising with third party vendors where applicable Preparing hardware including deploying OS More ❯

driving delivery Partner with Product to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactive monitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and user experience What you’ll More ❯

driving delivery Partner with Product to define scope, estimate effort, and establish roadmap Architect and implement reliable platform features at scale for hundreds of thousands of users daily Build proactive monitoring, alerting, and rapid incident response processes Balance feature development with technical debt reduction Integrate new AI-driven capabilities to enhance security and user experience What you’ll More ❯

be required. The post holder will be responsible for the creation, configuration, and ongoing management of the ODB environments that serve production, reporting, DR, training, and non-production requirements. Proactive monitoring and the implementation of defined and documented processes and procedures will be required to ensure 99.9% availability. The post holder will be required to be proactive … where possible, and participating in DR and business continuity tests. Key Responsibilities: Creating and managing the ODB environments that serve production, reporting, disaster recovery, training, and non-production needs. Proactive monitoring of the environment to ensure an availability SLA of 99.9% and performance within the agreed SLA. Deliver suitable reporting mechanisms to assure the organization that the system … meets the agreed availability and performance requirements, actively managing that reporting and monitoring to analyze root causes for problems and implement remediation plans. Management and deployment of Cach and Trust upgrades and updates to production and non-production environments. Epic upgrades occur on an 8-week cycle. Provision of ongoing BAU support for the system both in-hours and More ❯