millions of customers to enjoy sport. Our new Senior IT Support Engineer will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action to Infrastructure, Security & Technical Project Delivery for both the internal IT team and wider Business Stakeholders. This is a varied & hands on role, as our newSeniorIT … user education both remotely & face to face Check and be ready for disaster recovery or business continuity plans to be brought into action Carry out critical checks that enable proactive action to prevent any significant failure To be successful within this role, our ideal candidate will: Demonstrate a passion and enthusiasm for IT and IT related products Have significantexperience … all levels of seniority both internal & external to the business Be able to provide friendly customer serviceto internal & external stakeholders in an often high pressured & fast paced role Be proactive with the ability to multitask and prioritise - ensuring technical requests are see through to completion Be a diligent personality, with a high attention to detail ensuring preparations are made More ❯
Social network you want to login/join with: col-narrow-left Client: US3 Consulting Location: manchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 05.05.2025 Expiry Date: 19.06.2025 col-wide More ❯
with other BI platforms (e.g. SAP BusinessObjects, Power BI), SQL, ETL processes, data modelling, and diverse data sources (including SAP HANA). Tableau Tools : Knowledge of Tableau Server Resource Monitoring Tool (RMT) and Content Migration Tool. DevOps : Familiarity with Azure DevOps CI/CD processes. Web Development : Proficiency in HTML and CSS editing. Deliverables: Responsibilities but not limited to … and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customer onboarding, and request processes. ProactiveMonitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and help pages. IR35 As More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
with other BI platforms (e.g. SAP BusinessObjects, Power BI), SQL, ETL processes, data modelling, and diverse data sources (including SAP HANA). Tableau Tools : Knowledge of Tableau Server Resource Monitoring Tool (RMT) and Content Migration Tool. DevOps : Familiarity with Azure DevOps CI/CD processes. Web Development : Proficiency in HTML and CSS editing. Deliverables: Responsibilities but not limited to … and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customer onboarding, and request processes. ProactiveMonitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and help pages. IR35 As More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
with other BI platforms (e.g. SAP BusinessObjects, Power BI), SQL, ETL processes, data modelling, and diverse data sources (including SAP HANA). Tableau Tools : Knowledge of Tableau Server Resource Monitoring Tool (RMT) and Content Migration Tool. DevOps : Familiarity with Azure DevOps CI/CD processes. Web Development : Proficiency in HTML and CSS editing. Deliverables: Responsibilities but not limited to … and managing user access. Collaboration & Integration : Collaborate with BI development teams on content promotion, best practices, and system integrations. Assist with Tableau content governance, customer onboarding, and request processes. ProactiveMonitoring: Proactively monitor server health, capacity, and resource utilisation to ensure platform stability. Content Management : Maintain and update content for our web portal and help pages. IR35 As More ❯
Role As a 3rd Line Support Operator, you’ll provide expert-level technical support and systems administration across a diverse IT estate. You'll handle escalated incidents and deliver proactivemonitoring and maintenance to keep our systems running securely and efficiently. Working within a dynamic environment, you’ll liaise with suppliers, support colleagues, and contribute to high-level More ❯
Employment Type: Permanent
Salary: £38000 - £40000/annum 18% contributory pension and great b
Daily call management of escalated tickets, providing regular customer/business updates on assigned support calls, and working in-line with internal SLA’s (response and resolution targets). Proactive system monitoring through effective analysis of platform performance, helping to ensure any potential performance degradation can be mitigated at the earliest opportunity. Acting as a point of contact … P2 High priority incidents working closely with the Incident Manager to see through to resolution, in line with Incident Management Process. Assisting with the day-to-day pro-active monitoring and respond to alerts across multiple monitoring tools, escalating critical incidents to Incident Management team where necessary. Continually proposing and contributing to the teams monitoring strategy to …/S). Ability to organise and prioritise tickets, working off their own initiative. Excellent written and verbal communication skills, and excellent stakeholder management. Scripting knowledge such as PowerShell. Monitoring tools (SolarWinds/Instana/SPLUNK/Prometheus/Zabbix). ITIL working knowledge or qualification. The ability to adapt and learn new technologies. Eye for detail, with a More ❯
are ambitious and passionate about what we believe is right for our customers, our teams, ourselves, and interactive investor. PURPOSE OF ROLE: The purpose of this role is the proactive support and management of Interactive Investor’s Network services. The responsibilities of the role include: • Maintaining availability service levels through proactive management of network components and rapid response … through monitoring and alerts. • Management of network services and their capacity through regular housekeeping, monitoring, and forecasting. • Providing on-site support and administration of production/test environments for the network infrastructure and applications within the remit of the Network Team. Working within a team rota to ensure on-site cover through supported hours (7.30am-5.00pm Mon-Fri … and change requests, prioritising work where necessary. • Maintaining currency of network components through patching and component lifecycle management. Alongside general ‘housekeeping’ of the technology estate (administration, patching, fix packs, monitoring, backups, etc.) this role will be involved in the development and rollout of new platforms, and improvements to existing ones. • Working with 3rd party maintenance and service providers. Requirements More ❯
SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through More ❯
SeeChange is a dynamic startup revolutionizing Vision AI technology. With a team boasting over 436 years of combined expertise and €45 million in platform investment, they've secured 15 patents (and counting). Their mission is to empower people through More ❯
new hardware/software Asset Management Fulfilment of User Access requests in line with Betfred Access Mgmt Process Ad-hoc admin duties where required (including reporting, information requests, etc) Proactive system monitoring, reacting appropriately to in-house monitoring systems. Overflow management of service desk, dealing with customer enquiries from incidents, service requests, and purchasing new hardware & software More ❯
Management Systems (TMS), and ERP logistics integrations. • Identify technology gaps and improvements in JD-owned and outsourced supply chain operations. • Drive system upgrades, change management, and automation initiatives. Service Monitoring & Performance Management • Define and track SLAs, KPIs, and performance metrics for Logistics & Supply Chain IT services. • Proactively monitor systems to prevent disruptions before they impact business operations. • Ensure effective … to collaborate with business and technical teams, ensuring smooth logistics IT operations. • Strong communication skills to interact with warehouse managers, logistics leaders, and 3PL partners. Problem-Solving & Continuous Improvement • Proactive mindset to identify risks, optimise logistics IT operations, and drive efficiency. • Strong analytical skills to track trends, generate reports, and implement preventive actions. Desired Qualifications: • Relevant IT certifications (e.g. More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Elevate Group
centric environment, providing timely and effective technical support to customers and partners for connectivity and related services. The responsibilities include clear communication through ticket updates, maintenance notifications, outage reports, proactive network monitoring, and ensuring high service standards. Our company is expanding rapidly, building on an extensive national network of dark fibre and fixed wireless, operating at the forefront … communication skills in English. Empathy and resilience in customer interactions. Desired Certifications like CompTIA A+, Network+, CWNA or similar. Degree in networking, science, engineering, or related fields. Experience with monitoring platforms (Solarwinds, LibreNMS, etc.) and ticketing systems (Salesforce, Remedy, Zendesk). Knowledge of WAN technologies, VoIP protocols, and VoIP platforms. Experience in a service provider environment. Benefits Personal Perks More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Magentus Group
infrastructure as code, observability, and DevOps methodologies. Key Responsibilities of the role: Platform Development & Automation Design, develop, and maintain cloud-native infrastructure and platform services. Automate provisioning, scaling, and monitoring of infrastructure and application workloads. Develop CI/CD pipelines to enhance deployment efficiency and reliability. Implement Infrastructure as Code (IaC) using tools such as CDK, Terraform or CloudFormation. … Reliability & Security Ensure platform reliability, scalability, and security through best practices and proactive monitoring. Implement observability solutions including logging, metrics, and distributed tracing. Support incident response and post-mortem analysis, driving continuous improvements. Collaborate with security teams to ensure compliance with security and regulatory requirements. Collaboration & Technical Leadership Work closely with software engineers to enable self-service capabilities and … Bash, etc.). Understanding of networking, security principles, and best practices. Knowledge of observability tools such as Datadog, Prometheus, Grafana, etc. Desired Attributes Strong problem-solving skills with a proactive approach to improving systems and processes. Excellent communication and collaboration skills, able to work effectively with cross-functional teams. Ability to work autonomously and take ownership of platform initiatives. More ❯
on support tickets. We are looking for a IT support engineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels, including proactivemonitoring, customer emails or over the phone. With a focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role More ❯
analyze and resolve mechanical and system issues across the MSP product suite. Design and implement electro-mechanical tools and fixtures to support deployed and new products. Develop and implement proactivemonitoring tools to measure the safety, reliability, and performance of advanced robotics systems. Develop and implement diagnostic tools to minimize troubleshooting and machine downtime. Support hardware and systems More ❯
resolve network failures in LAN, WAN, and wireless environments. Respond to incidents within SLAs. Conduct root cause analysis and implement fixes. Use tools like Wireshark, SolarWinds, and PRTG for proactive monitoring. Maintenance & Optimization: Monitor network performance, manage inventory, and update documentation. Support preventive maintenance to reduce downtime. Collaboration & Support: Work with infrastructure, security, and application teams. Support change management More ❯
products within the functional squad. Collaboration and Communication: Facilitating collaboration with other engineering teams and squads to understand requirements and build efficient, available, scalable and secure platforms and solutions. Monitoring and Alerting: Ensure the platform and associated applications and underpinning processes are monitored and optimised for efficient operation within the squad. Integration with our alerting systems for the respective … and strategy to support the platform. Security and Compliance: Threat modelling and risk assessments. Continuous Improvement: Leverage test automation to minimize system downtime and improve uptime metrics by proactively monitoring and resolving issues. CI/CD: Write and support automated solutions using Python, Ansible, Terraform, and others documented in our frameworks, based on project requirements using Jira. Industry trends More ❯
Summary The Service Assurance Lead is a senior role accountable for leading a team of Service Assurance Managers to deliver effective Service Management across assigned D&T Tribes (product, platform, and infrastructure). Embedded within these Tribes, the team acts More ❯
Regional Planning Administrator, Manchester Client: North West Ambulance Service NHS Trust Location: Manchester, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 8c32e8fcc4b8 Job Views: 4 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: Job overview We are More ❯
and deploy tools to automate incident detection, notifications, triage, and resolution. Key Responsibilities: Pipeline Approach: Adopt a pipeline approach to enable observability of services deployed across multiple environments, balancing monitoring, logging, and tracing based on service classification. Intelligent Alerts: Design and build intelligent alerts using pipelines, onboarding automated runbooks triggered with clear audit/logs in service management tools … like Jira Service Management. Dashboards: Create and maintain dashboards for proactivemonitoring of services to help teams resolve incidents quickly. Monitoring Capability: Continuously improve monitoring capabilities to identify key alerts and thresholds for early warnings before services fail. Automation: Enable intelligent alerts with fine-grained details of underlying services causing issues, extending to trigger automated execution … depth knowledge of open-source and commercial observability tools (e.g., Prometheus, Grafana, NewRelic). Expertise in cloud environments (e.g., AWS, Azure) and infrastructure as code (IaC) tools like Terraform. Monitoring and Observability: Experience in creating and maintaining dashboards for proactivemonitoring of services. Ability to design and build intelligent alerts using pipelines, enabling early detection of issues More ❯
Alerts in Sentinel Tuning security alerting and prevention rulesets Managing security technologies Communicating with clients during an incident (email and phone) On-boarding of customers into Managed XDR services Monitoring and responding to SOC alerts Assisting with compromise investigations and e-discovery requests Liaising with clients via ticket and phone call and also during incidents Reviewing vulnerability scans and … providing remediation advice to clients Proactivemonitoring of clients solutions Assisting Sales/Account managers with client security What will I bring to the role? A good understanding of the following technologies is required: Previous Security engineering or Security Operations experience, ideally within another MSSP Microsoft sentinel Microsoft Defender A good understanding of Microsoft Cloud Technologies Experience with More ❯
11-13 Church Street, Farnworth, Bolton, Greater Manchester, England
LIV UNIFIED COMMS LTD
We are looking for a proactive and customer-focused Apprentice Unified Comms Engineer to strengthen our technical support department. In this role, you will be the first point of contact for internal and external users experiencing technical issues and will provide timely and effective resolutions. Role First point of contact: Serve as the first line of support for incoming … hardware, software, networks and other IT systems. Escalation: Escalate complex issues to higher level technical teams Troubleshooting: Utilise available tools and knowledge base to troubleshoot common technical issues. System monitoring: Assist with proactivemonitoring of critical IT systems and escalate potential issues Training The company may offer a full-time position at the end of the apprenticeship. More ❯
your financial, physical and mental wellbeing. This is some of what you can expect to be doing: • Responding to incoming calls from customers, diagnosing faults and providing timely resolutions • Monitoring the network management system to detect and prevent potential issues • Escalating complex faults to the appropriate teams when necessary • Working within agreed SLAs to maintain service excellence • Collaborating with More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
bet365
Who we are looking for A Senior Unified Communications Engineer, who will actively manage, support and develop Unified Communication (UC) technologies across the Business. You will contribute to the engineering and architecture disciplines by utilising your knowledge to plan, build More ❯